Customer Ratings & Reviews

This product is wonderful and very easy to use. I love that its touch screen.

Just replaced my 13 year old Dell Laptop with this new HP Laptop. Love the speed and quality of the screen.

COMPUTER IS TO DIE FOR ESPECIALLY THE TOUCH SCREEN AND TEN KEY PAD

I purchased a HP laptop computer and the staff was very, very knowledgeable and PATIENT. It had been years since I bought a new laptop, so everything had changed a lot. Everything was so new to me and I really needed guidance. I'm grateful to Best Buy for having very informed workers to help in my selection of a new computer.

Very happy with my purchase for my photography business. I will using this laptop to watch my professional development classes, online shopping and client presentation. No permanent storage as the capacity is not the largest. My clients will be allowed to touch this computer during portrait selection, under my supervision.

Great laptop. I use it for school. I was told it will last me a long time. Happy woth my purchase.

I buy laptop for a gift for my father . The price was the best of other places

Battery isnt the best but overall a great computer

We have multiple HP computers and laptops for our business and home!!

Does exactly what we needed it to do - be a reliable and working laptop for basic functions (internet browsing, document creation, etc)

I'm not an expert with laptops, so take it for what it is worth. The body of the laptop seems a bit flimsy. I don't have much to compare it to, but you can twist the whole thing and it flexes pretty easily with little pressure. I don't think it effects performance, but might not be that durable if you live a rough and tumble life. I'd don't much like the action of the keyboard either. It has a real light and cheap feel to it. Maybe it is just personal preference, but I prefer a bit heavier and thicker feel to the keyboard action, if you know what I mean. The computing power seems adequate for what I do, which is not much, basic writing and some excel book keeping. I've watched a few movies on it, and the screen resolution is good. Internet seems a bit slow, but it is hard for me to determine if that is from the laptop or my internet service. I recommend the laptop with the caveat that I only use it for simple needs.

Nice product. Hence it is already new, hp always good in quality and performance, I have choose go only for this reason , best buy purchase is for staff and shop is good

Happy with purchase. Would recommend and would purchase again

All went really well please with my purchase will continue to buy from Best buy

This computer lags and the bottom left side of the mouse gets stuck. This computer is over priced for the it to have this many issues occurring.

This is the worst laptop I have ever purchased. I bought 2 of these, one for me and one for my spouse. We bought them solely for light gaming. Right out of the box, one of them would not work properly. That should have been a sign to return it, but I retried to set it up and things went smoothly. Then, just 7 months later, the power cord for one stopped working. For the other one, Windows was corrupted. These computers were supposed to enable our family to all play games (well, just the one game) together. Instead, they have been nothing but a headache. Save your money and energy and invest in a different computer. I would not recommend this one at all, not even for the price.