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Customer Ratings & Reviews

$599.99
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Comp. Value: $799.99
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Customer reviews

Rating 4.7 out of 5 stars with 1830 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,830 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop purchase Savannah ga

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect runs smooth fast and just what I needed ! Salesman very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop hp is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, i like touchscreen and 16gb ram and size also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, I recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Best Buy store and the workers, since they helped me choose a laptop for the type of work I do, and I am very grateful for the store and its workers, in addition to the fact that they speak Spanish, since I only speak Spanish and use a translator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for years and have not have any major issue with it. It has been a good one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly….Great computer and works perfectly for what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on it, i got it the same day my daughter needed it and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice reliable HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, powerful and efficient laptop. Good display and touch screen capability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was way to slow couldn't open more than 1 tab at a time. i really needed this. 1 thing I don't like is , after I press the on button ,it seems like it takes too long to open up the screen to log in. It's been like that since I got it. After, I sign in it's fine. Just waiting for it to load the sign in page takes some time. Other than that i like it

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Wow Guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bright, large screen and touch screen factor.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Budget Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and tough and smooth body,good size display!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, worth every dollar paid. I hope the battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy electronics things from Best Buy cause its always best for all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lap top, very nice and nice price thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP 15.6" Touch Laptop Intel 128GB (Silver)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing hp to any other computers, it’s reliable and easy to understand, however, it does need frequent updates, recharge and maintenance. A lot of scam alerts pop up from no where?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I never change my trusted salesman.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, excellent quality, battery lasts a lot, its touch screen is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not that great with computers, but I do like this one. The touch screen is more responsive than my last touchscreen laptop. The new built-in assistant is quite nice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy for SAVING MY COLLEGE SEMESTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college computer was stolen. Thank you. Best, Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop bought for daughter for college touch screen adds a nice touch to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for school, love it! Has a good battery life and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15” i7 512GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most efficient and worth it computer for the specs.

    I would recommend this to a friend
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