Customers highly value the touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its reasonable price and light weight, along with the ample memory and storage. However, some users experienced issues with battery life and found the operating system challenging to navigate. The Wi-Fi connectivity also received some negative feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 664 reviews
Pros mentioned:
Ease of use, Performance
Rated 4 out of 5 stars
Good laptop for many uses, great for school
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the look and performance, specs are exactly what I need and is very easy to use
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop for beginner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a great experience buying this laptop.worth to buy.
I would recommend this to a friend
Pros mentioned:
Touch screen
Cons mentioned:
Battery life, Windows 10
Rated 4 out of 5 stars
HP beats Dell
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to replace my Dell laptop, which had given me disappointing performance and a very short life before dying on me. So far, the HP that I purchased is working better physically and I like the touch screen feature, but I absolutely HATE Windows 10! The only performance shortcoming is the battery life.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Good Laptop for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a simple laptop, but I found that spending less than this price for this laptop, did not yield the same performance and features. The intel i5 is more than enough power for me, as I just do web browsing, and use this for my RC car racing. In which is adjusting the settings on our speed controllers, and monitor battery charging.
The battery life is good, the touch screen is a nice feature, I tend to use it a bit more than a mouse at times. The keyboard layout is basic, but functional. The picture is nice and clear, and overall the unit is not too heavy. I play hearthstone once in awhile, but I would not purchase this laptop if you are looking to do primarily gaming. But its a good work horse for the daily grind. Definitely good if you are a student.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed, Touch screen
Rated 5 out of 5 stars
Effective and efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a laptop in my price range with efficient speed. This was more than I wanted to pay. But, my sister who does installations for Best Buy recommended this HP for me . She was right. It's worth spending the extra hundred dollars for a faster processor, I also like the fact that it is a larger screen display and easy to manipulate. I would definitely recommend this as a purchase.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
touch screen and light weight
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is touch screen and light weight and with good RAM and Hard drive. i love it..
I would recommend this to a friend
Pros mentioned:
Speed, Touch screen
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Love!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this laptop for school. Does everything I need to do and more. Really fast and although I don't use the touch screen that much I still love how it's available to me if I need it. Great screen resolution. Only downside is battery died a little faster than I'd like. But with the processor it has and ram size it doesn't suprise me all that much.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Good laptop for the money.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop was purchased for my daughter as a ChromeBook replacement. Considering the processor speed (i5), RAM (8GB), hard disk (1TB), and DVD drive all included in the price, it was a very good deal. I would highly recommend this product to anyone as a good choice for an entry level laptop that includes many high end features.
I would recommend this to a friend
Pros mentioned:
Touch screen
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Great Laptop!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking at Laptops for the last 6 months and I had decided on HP as my experience with my All in One Desk Top has been great. It was past time to upgrade the processor and storage space. We use HP laptops at work, we carry them everywhere, use and abuse them and over the last 2 years not one problem with the six we use every day!
I went into Best Buy and one of the 'Blue Shirts' got me. Great conversation about what I was looking for and approximate spend level. He listened carefully and said that he did have one that was not on display, however, the Laptop was in stock. My lucky day. I love this Laptop. Quiet, fast and more than enough storage space to accommodate all of my needs. All under $499.00 for a touch screen, 6th generation I5 Intel processor with 1TB of storage. A real easy decision! It's a great Laptop, quiet and fast. Only one complaint.... Battery Life is around 3 1/2 hours. Not quite the 6 hours as stated.
Overall, touch screen, I5 processor and tons of storage... it's a great deal!!! If you can still find one... get it!!! Thanks Best Buy Coconut Point!!! Great people, great advice!
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 4 out of 5 stars
Good laptop and good price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This HP laptop had many of the features I was interested in: 8GB RAM, 1TB HD, touchscreen and Intel i5 CPU. I would have preferred a larger and higher resolution screen, but I couldn't beat the price.
I would recommend this to a friend
Rated 4 out of 5 stars
Decent basic computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer has pretty much anything a regular computer user would need. The only thing it doesn't have (that I have had in other computers) is Bluetooth. I like that it still has a CD/DVD drive as some of the newer computers do not include that. It has decent RAM (8 GB) and plenty of storage (1TB). I think it was a good value for the money spent.
I would recommend this to a friend
Pros mentioned:
Speed, Touch screen
Rated 5 out of 5 stars
Best value choice for less bucks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This lap top is awesome- with 8GB memory packed with 1 TB HDD and touchscreen running on i5- great value for just 449 (as part of promotion)- thought like it was thanks giving!!
I would recommend this to a friend
Pros mentioned:
Ease of use, Touch screen
Rated 4 out of 5 stars
Easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good size screen computer is easy to use love lightweught laptop found good price and the staff was very friendly and helpful
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Excellent mid range laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great specs for the price. More than enough RAM, fast processor, great screen, good batter life. The laptop is lighter than others we looked at. The touchpad is excellent. I almost gave my kid my old laptop.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed, Touch screen
Rated 5 out of 5 stars
Great choice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Originally, I wanted the 2 n 1 but they were sold out. This was the second choice but turned out to be perfect. Fast, easy to navigate and works well. Touch screen doesn't lag either. Full keybaord also.
I would recommend this to a friend
Pros mentioned:
Performance, Price, Touch screen
Rated 5 out of 5 stars
Very nice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As advertised and good price. After researching for a couple weeks. I found this hp on sale. It performs great.. fast and glad I made this purchase. The touch screen was an added bonus. Great deal
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
This PC had all the requirements I needed, plus!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This PC had all the items I required in a PC. A CD/DVD drive, a large hard drive, HD screen, portability, (not too large or too small) alpha numeric keypad in addition to the numeric keys at the top. I have used this PC extensively. I am still learning the in and outs of the Windows 10 operating system. It seems quick and responsive while being on line. The only additional item I would have like would have been one more USB port.
I would recommend this to a friend
Pros mentioned:
Speed, Touch screen
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Working great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The only bad thing I can say is the battery life isn't that great. Touch screen and speed is great.
I would recommend this to a friend
Pros mentioned:
Speed, Touch screen
Rated 4 out of 5 stars
Nice features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Plenty of speed and memory with nice features like the touch screen. Perfect for my highschooler
I would recommend this to a friend
Pros mentioned:
Speed, Touch screen
Rated 4 out of 5 stars
Hp laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a nice laptop for the money. It's fast and light weight. I love the touch screen function