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Customer Ratings & Reviews

Your price for this item is $458.99
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Customer reviews

Rating 4.1 out of 5 stars with 7 reviews

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71%
would recommend
to a friend

Customers are saying

Customers frequently mention the power of this refurbished laptop, describing it as quick and powerful. However, some customers find the power supply to be bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Good condition, No bloatware
    Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    Nice Refurb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit looked as good as new right out of the box. What was nice was the reinstalled OS was free of all the HP bloatware! Runs great but this is a heavy computer with a power supply almost as big as the computer! Slight exaggeration but not by much. But as a stationary or desktop replacement, it's a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Powerful
    Cons mentioned:
    Heavy, Short battery life

    Rated 5 out of 5 stars

    Perfect laptop at a perfect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something powerful yet adorable to run the laser cutter at my audio shop . The battery pack does not hold a charge for very long but we have plugged in most of the time so that doesn’t matter. The power supply is HUGE I’m so glad I don’t have to lug that around in a laptop bag ( that would definitely be a deal breaker is I need to use this laptop on the road .

    I would recommend this to a friend
  • Pros mentioned:
    All features, Fast, Powerful

    Rated 5 out of 5 stars

    sturdy and effective laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and efficient laptop. Has all the features I need to get my job done.

    I would recommend this to a friend
  • Pros mentioned:
    Powerful
    Cons mentioned:
    Heavy

    Rated 4 out of 5 stars

    Powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is powerful and quick. The screen is very clear. Downside is this laptop is rather heavy and has a very large power pack.

    I would recommend this to a friend
  • Cons mentioned:
    Dim screen

    Rated 2 out of 5 stars

    Not quite what was expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the laptop thinking it would come some what as stated in the description. I received the computer with the correct ssd, ram, and processor but laptop had an aftermarket replacement screen/ hard back. I decided to keep it to try out and ran out of returnable days. Computer works great but screen is less bright and can definitely tell it is not original specs. The back side is also not as what it looks in the pictures. Also computer did not come with the correct cover for the sd slot it is a cheap aftermarket replacement. Next time please send better quality “refurbished” item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Huge heavy brick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fine, no issues with that. However, the description failed to disclose that the power brick weighs like 40 pounds. It is huge! Twice the weight of the laptop itself, which is already really heavy. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and as described. It even has a Smart Card Reader built-in, which I use all the time. Highly recommended!

    I would recommend this to a friend
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