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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,142 reviews
  • Rated 5 out of 5 stars

    Best computer I’ve had!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, I use it at my in home business. It is portable and just sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop I really enjoy using it on a daily basis

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only drawback is no CD drive, otherwise good computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over All it seems to be a good computer or laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Lap top I've only been on it for about 3 days still learning it seems to be good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Laptop takes care of all my business needs as well as marketing graphic tools

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate having to sign in and create a Microsoft account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the graphics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to have everything I need. Geek Squad set the computer up very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zoom works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Great speed and sharing capabilities, especially on zoom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with my new computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new computer. I have no complaints so far and do not for see any.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop got it for zoom meetings and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so good I returned it and got something different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came very quick. It is easy to set up & use! Overall it’s a great machine!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop with horrible microsoft S issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had soooo many issues with microsoft S issues that we asked about when we purchased this laptop. Was told I could easily uninstall it. NOT TRUE! Thank goodness for Ruben on the GeekSquad. He prevented me from returning the product or throwing through my window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Home Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for mother and she loves it. I'd recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average laptop a bit overpriced. The performance is satisfactory and it does everything it should. Office and web based applications are running reasonably fast. Just the overall quality is lacking. Wouldn’t recommend this product, at least not for this price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop still learning windows 10. Best Buy doing good job thru this virus stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good machine. It has nice photo quality and works well for the basic functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light easy to carry, very fast and slim design, great resolution and software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for beginners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop seems to work great. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and has everything I need for school.

    I would recommend this to a friend
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