Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,142 reviews
Rated 3 out of 5 stars
Works fine for price
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just bought it for school and it works fine, it’s kind of slow, but if it just for school I works fine.
I would recommend this to a friend
Rated 3 out of 5 stars
This is a hard question, new to laptop.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am still learning how use it, some thing I cannot do because of S-Mode, some apps. are not available for me to use.
I would recommend this to a friend
Rated 3 out of 5 stars
Slow
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer seems a little slow, but I have to be honest and say it may be my wireless router that I need to replace.
I would recommend this to a friend
Rated 3 out of 5 stars
good but i still have some problems may need to br
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
computer is a bit too much for me. didn't need onewith all this added. Bought to help grandkids with school work.
I would recommend this to a friend
Rated 3 out of 5 stars
Drained so quickly
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It looks good but it is not wow!, so i am not recommanding unless re-designed. It is hard to change the battery even.
No, I would not recommend this to a friend
Cons mentioned:
Overheating
Rated 2 out of 5 stars
overheated
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This overheated twice right after I started it! Screen is poor resolution!
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Lousy webcam
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned this laptop for a refund. The webcam is terrible. I purchased this laptop for the main purpose of remote instruction with my college classes, using Zoom. The quality of the webcam image was horrible.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It's a good laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return the first one. It was defective the second one had to take Ito Best Buy install the antivirus.
I would recommend this to a friend
Rated 3 out of 5 stars
Return it back
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I return it back because just the very next day I after I purchase it the computer went on sale for $150 less.
I would recommend this to a friend
Rated 3 out of 5 stars
Average computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer does what it says but it feels cheap and not very solid. I’m curious to see how long it lasts.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Personal use and school
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for browsing the web and using as a college laptop. No issues out of box
I would recommend this to a friend
Rated 3 out of 5 stars
Super simple computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Computer is decent for basic everyday activities. The USB C does not support video output much to my dismay.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Ok laptop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not give 5 star to this laptop because it came loaded with windows 10 S-mode. It has been a nightmare to switch out of it.
I do not understand why they would sell a laptop and leave the S-mode on. I expect to get a product with a working window as a minimum. This is a limited computer, and trying to get an appointment for Geek Squad 2 weeks out.
No, I would not recommend this to a friend
Cons mentioned:
Overheating
Rated 1 out of 5 stars
Bad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This screen has a bad procure quality and it over heats for some reason. Constantly shuts down when my kids use it for school work and meetings. Should have looked more into this computer
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Ok, but disappointed.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would not recommend this system fir high-end gaming. Works well fir school/office work.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Excellant product - fills all our needs!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellant product / does everything that I was told it would. Very happy with this selection.
I would recommend this to a friend
Cons mentioned:
Overheating
Rated 1 out of 5 stars
It has shut down 3 times in 1 month without any re
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It Said to avoid overheating, it has shutdown unexpectedly, 3 times in a month, since i bought it. I tried to return it or change it but the return policy is just 15 days. So Best Buy did’t received it. Now I’m dealing with HP , which is very difficult,
So disappointed.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
cheap computer does what it suppose to do. I thought it would come with a CD to burn CD's
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Review
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only had the laptop 4 months the monitor is messed up and the video won't come on.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good laptop for beginners
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good laptop for beginners, needs an ssd upgrade to about a terabyte to be more usefull.