Customer Ratings & Reviews

Absolutely great product and price. My son uses it for his home school program and it works great! Customer service was phenomenal!

Ill give it a 4 stare today but ask me in a year. My wife is happy it does exactly what she wants it to (light gaming, work, or just replacing her phone.) Im happy. Good price for good tech get this too.

battery is beast and fast processor / Massive laptop

Couldn’t be happier with this HP Laptop. Lots of Storage, Light and Sleek! All Best Buy employees were helpful as I bought it on sale and it had to be ordered! It’s Great!

Both this to start my new LLS business---so far it's been great. It does exactly what I need to do. I also purchased a 2nd screen and printer.

I like it it's is nice is good for my business it's good for my signing and sign out for my kids I love it

I absolutely Am satisfied with this laptop i love it and would not exchange it for anything else .and it's very well priced

I really like the lap top it really big and the price was good and I would recommend this lap top to anybody

Needed to replace my windows 10 workhorse laptop. This new Windows 11 laptop works great and even looks like my old machine. Now I don't have to worry about the demise of Windows 10.

Great product. I do schoolwork and basic everyday productivity tasks with it.

Love it easy setting up and setting u your accounts fast uploads and lots of space for files

I love this laptop! On a scale of 1-10, I give it a 10!

Great performance. 17” view. Excellent for medium intensity work

I have been using the HP for a few days now and it works very good. I added my wireless mouse and It works better for me when on the computer. Saving documents is easy. Surching on line is easy. I added the 365 and it makes life easier. It price was right for me. Im very satisfied with my HP computer.

Really looks as if this was an open-box laptop, when I ordered new. With letters nearly worn off a couple of keys, (Ctl, A, S, C...). Battery drops from 100% to 0% surprisingly quickly while browsing with Firefox and literally nothing else running at all. Laptop operates more slowly than any laptop I've ever owned including a 2010 Lenovo Thinkpad that had a ~1.7GHz Intel core i3 and 2GB of cheap DDR2 (running Windows 7, which I upgraded to Windows 10, and still ran for years better than this runs out of the box). Also came jam packed with every piece of "free" bloatware I meticulously unselected from the list when purchasing because I didn't want it installed or at least didn't want to have to uninstall it all myself. At least the display is okay... nothing special, but no dead pixels or clear signs of use. Attached photo of home keys, this is not what new keys look like out of the box on a new laptop, I have barely used this thing, and I wash my hands frequently and meticulously (I didn't make them look this way, I received it looking like this). The world is all messed up these days and I'm busy dealing with that. I wasn't going to review the laptop at all, just take the loss and move on... but you convinced me with the $400 gift card entry.

I bought as a gift for my mom. She absolutely loved it. Sorry I can't upload a photo of the item with the screen lit up since it's charging right now but here is a photo of what is looks like out of the box. This is a very good buy.

Always amazing visiting Best I’m quite popular at the Store in Miami and Atlanta They people there are always kind and swift

Good Laptop. It performs well and has met all my badic needs.

It is a pretty decent laptop with functionality to effectively handle basic and heavy multitasking, everyday computing, have not tried running any high memory programs yet but overall still very good.

I bought this laptop brand new. The graphics are really good. I changed the sound in the settings It sounds even better now. It also has calibration for your headphones which is good for music production. It’s a nice large laptop.