Customer Ratings & Reviews

This laptop is easy to use. I had an HP notebook that I had for almost 10 years. I really didn't want to purchase a new one but mine could not be upgraded to Windows 11. I wanted one that was not "touch" screen for many reasons. This one, on sale seemed to have what I needed. Once I had the Geek Squad transfer everything to this one it seemed great. What I did not know is that for the last month One Drive has been working as well which I did not have on my old Windows 10 laptop. So... this has caused me great grief as One Drive was trying to upload files while I am using the laptop. We have very slow internet until we can go on fiber. So.... my internet kept dropping off along with the wifi. I have paused the One Drive to keep it from working while I am. Hopefully others are not having this issue but if you are the One Drive is the problem if you already have a slow speed. The computer itself works great so far. I've only had it a month. Once the One Drive catches up with my old files from the old laptop I'm hoping I'll like One Drive much better!

really reliable computer, it does everything I need it to. Fats load times and ample memory lets me handle my business and play all in one place.

There is no comparison between my previous laptop and this one! This one loads up and moves from window to window so quickly; I don’t have time to grab a snack or do other things in-between! The screen is clear and crisp with beautiful color. The only odd thing is where they put the power button!

Purchased in May of 2025. Had a previous HP device with touchscreen but smaller. Really love the larger 17.3" for work, great graphics and quick start when needing to start a meeting right away. Have no complaints and the larger size still fits my travel bag. Easy to navigate and set up, especially when getting used to Windows 11. Multiple desktop views especially helpful.

I usually only use laptops for casual browsing and a few tasks for work (like Word, Visio app, etc). I like the size of the screen, and its a lot brighter than the cheaper laptops that i usually purchase. It's pretty fast for everything I do, just make sure you install all the software updates before you use it the first time.

love the computer. I purchased it for my 91 year old father..and he is doing very well with it. The larger screen is very helpful for him. Excellent product...

After a couple of weeks, this laptop has performed great for what I purchased it for. I use this for normal home use, music and vidoes, selling on Ebay, Etsy, and Reverb. Integrates well with phones and cameras. 512gb works well for my needs. Battery life is great and the screen looks awesome. My only problem is that there was no card reader. That is definitely my fault though for not paying attention.

I love my laptop. It makes my life easier.it is fast and the screen is large. The clarity in the picture of the screen is beautiful. It’s the best computer I’ve ever had.

Love the screen and how easy it is to navigate. The battery seems to last a while!

I always buy this laptop. Needs to be replaced every two years or so depending on how many times I drop it. Works well for my accounting business as it has a big screen and 10 key. Great display with ability to connect hdmi corded second screen, Great bang for your buck!

Haven't used much yet but seems to work fine , fast speed easy to set up. Don't care for windows 11 but you don't have a choice

Works great. Lightweight, easy to handle. Large screen.

Best laptop I have ever had. Fast, reliable, great battery charge, never had any issues!

Light, fast for web browsing and youtube, keyboard feels nice, long battery life, and has a good sized screen.

This computer has amazing performance screen size is absolutely perfect and exactly what I need to complete my masters degree in school. I love the customization that I can do on the home screen which leads directly to the website that I need with just a click five out of five stars would highly recommend

This computer is much faster to open than my older one. I am happy with it. The size of the screen is easy to read too.

Love this computer. Big screen. Very easy to use. Has good memory.

My HP laptop that I purchased worked right out of the box. I was able to get all my files from old computer. I use a wireless external keyboard and a wireless mouse as my 84 year old fingers have trouble with a touchpad! I did have to get a small hub to run my external keyboard. I also got my old HP printer to work! Overall, I am pleased with my purchase. The only negative comment is about the terrible phone service when trying to contact the store to speak to a sales associate! A person cannot be connected directly to the sales floor. What happened to the good, old-fashioned store operator? I do believe that you might sell a few more products if a person could get through to sales department without jumping through hoops! I was completely happy with the kind and helpful sales lady.

It served its purpose well. It has good keyboard handling, speed, and a screen with good resolution.

For a value priced laptop, you really get a lot of value. Great battery life.Huge screen great keyboard