Customer Ratings & Reviews

Very pleased with new laptop--fast speed, sharp picture, fits all my computer needs. Also, must compliment Ani, the Best Buy staff member at the San Francisco store, who was so patient, helpful, friendly, and super knowledgeable in helping me find what I was looking for and making the right choice of all the options presented.

Excellent Laptop for school, light editing, & light gaming. Great build quality, long lasting battery, bright screen, relatively lightweight for its size. If you can find this on sale its an excellent laptop for the price.

THIS WAS THE BEST CHOICE LOOKING AT THE REVIEWS AND I AM VERY HAPPY WITH THE CHOICE I MADE. THIS WAS VERY EASY TO CHANGE INTO WINDOWS 11 FROM WINDOWS 10. AND THE PERFORMANCE CANT BE BEAT .BEST-BUY WAS THE BEST CUSTOMER SERVICE FROM THE BEGINNING TILL PRESENT. BEST-BUY IS TOPS ON ANYTHING ELECTRONICS FOR SURE,THEY HAVE THE BEST PRICES AND THEY BACK IT UP WELL THANK THE ENTIRE TEAM AT BEST-BUY. MY LAST DESKTOP FROM BEST-BUY LASTED 11 YEARS AND THEY WERE THERE TO HELP ALL THEM YEARS, WOW

Excellent buy Never had a laptop so I was nervous. Got it home and set up. Love the screen look and size. Works very well.

I am very happy with this purchase! The larger screen size is perfect for me when I am checking my daily emails. It's slim & lightweight, making it easy for me to take with me when I need to move from one room to another. The keyboard is comfortable to use when writing reviews!

I love my new HP laptop. Amazingly fast. It is very lightweight for easy of carry.

Excellent service and very helpful employees. the computer screen is an excellent size and easy to read. it has great speed.

Good functionality, fast. Decent battery life for screen size. It is bulky to hold on lap and keyboard buttons are large which is cumbersome to type.

Great laptop with large screen. Battery life is good too. Love it!

Excellent screen, sharp and clear. Very fast when using Google or email. I am very satisfied with my new purchase. Sales person knew her inventory and explained the different types of laptops.

I'm not much of a techie so the fact my new HP is fast and easy for me to use makes it perfect for me. And the GEEK squad has been patient and extremely helpful. Really appreciate them.

Bought this LT for my wife. She appreciates the large screen. A very good laptop for everyday use: with plenty of storage and good active memory.

This laptop packs a punch with such a great proce! The laptop is fast, and the 17 inch screen is easy on the eyes. It does all that I need it to do. If you’re on the fence, don’t hesitate! It is well worth the money.

Purchased this to work from home. It has a nice big screen so I don't need to attach a monitor. I've been using it for a week now and performance is good. It was easy to set up.

Love the size of the screen. I can actually see everything on it without having to strain my eyes ! It is a little heavy and I wasn’t prepared to have to set it up but then again it’s my first laptop so maybe that’s normal.

Great laptop for a great price. The screen is large & very crisp & clean. Perfect for office use. I recommend this laptop. I did buy it on sale.

My laptop is very fast and works really well! It does not overheat at all, which is something I was worried about when I first received it.

Excellent Laptop for the price with great storage and, memory and large screen

The computer is fast and sleek. Very pleased by the size of the screen and the keyboard layout. We’re very pleased with this computer.

This a replacement for same size and brand. Had to replace due to Windows 11 incompatibility. This model is much faster and has better, brighter screen.