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Customer Ratings & Reviews

Your price for this item is $439.00
The comparable value price is $579.99

Customer reviews

Rating 4.7 out of 5 stars with 366 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 366 reviews
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and the price was great for me. I've never owned a laptop before, I have a desktop all my life and felt comfortable with it for so many years that I never thought of getting a laptop, because I could never afford one, the prices were so expensive. When I saw the price. I jumped on it right away and happy I did! but now I'm happy I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband as his other one was an old Dell. He LOVES this one! It is quick, easy to use, and has plenty of internal memory for his use. And it was on sale for $250 off? Even better! Definitely worth getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom is a happy lady!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom has had the same laptop for over 10 years and it finally gave up. She was looking for something with a decent screen size but affordable so my husband and I shopped around a little and found this one at Best Buy. Once my husband helped her set it up, she has had no issues and wishes she got it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Daughter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for our daughter and she Loves it. She is on a committee and has to take weekly notes at meeting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mimi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perfer this laptop -screen size, speed, use it daily for work and home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is huge which is great if you like large laptops (I do). Runs very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this Laptop, easy to use, super fast, long battery life, love the dual screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD WORKING ALRIGHT IT LOOKS PERFECT PICKING IT UP WAS MY PROBLEM BUT FINALLY GOT IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience using a laptop and so far I like it it’s easy to use and the screen color is great and it has everything I need to do what I wanna do online and I think it is a very good fit for me and the price was very good for what I need to use it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eccellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my best purchase from Best Buy over many yeas as a loyal customer. This machine is a well oiled race car. It has met and exceeded all my needs, and I'm extremely happy with this purchase. A true great value, ESPECIALLY because of the timing, sales are a wonderful thing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent screen visual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! It is big enough to manage the keystrokes and works fast with great internet. It took some time to get used to using Edge but once you do it is a wonderful search engine. The screen is colorful and clear. The only con is the speaker is not loud enough, however, with an external speaker it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product go get one as its great product and the best to go with at BEST BUY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great for what I need. It is not as fast as the last one I had, but for what I do now it is great. Not a computer person so not able to go into great detail about this but for the price it works for what I need. Had a friend over and they needed to use it while here and they were impressed. Stated they would probably pickup on for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my aging, soon to be obsolete in October 2025, 17.3”, HP from 2012 which has served me very well for what I needed it for. It’s still in operation but this new computer is by far much better and got it for a steal way below the regular price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i have had this laptop for a week now and i love it i don't do much gaming but the couple i have played worked just fine but i use it for emailing web surfing and projects and it works just fine for me i would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is way ahead of my old, outdated laptop. It offers all of the latest "bells and whistles" to allow me a seamless upgrade in speed, memory and functionality. Even the 17.3" screen is way better to view files, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable laptop with a great big screen Excellent value and smooth everyday performance Big display, quick startup, perfect for daily tasks Great budget laptop with solid speed and clarity If you need a budget-friendly laptop with a large display and dependable performance for daily use, this one is definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use and has everything I need.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this order for my grandmother as she is a teacher and need a laptop. It arrived same day and she instantly reached out and told me how much she enjoyed it and how it would work for what she needed. Its the perfect laptop for mid range office/school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience all around !! Couldn’t be happie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a senior citizen and somewhat handicapped with heart and lung issues . First I was simply going in to look at laptop’s not expecting to purchase . I had just prior stopped at a repair shop and they said it would be x dollars to repair ( almost what I paid for the new ) bigger and better than my old one ! Sales was extremely helpful, not at all pushy very informative young man 5 stars for the sales aspect ! Set up a date 1 1/2 days from purchase to transfer of data ( old to new ) and pick up of new item !! Ready when promised , Geek Squad is excellent also very thorough explanation of new product for an old guy with all thumbs and not very tech savvy !! 5 star for them also !!

    I would recommend this to a friend
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