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Customer Ratings & Reviews

Your price for this item is $439.00
The comparable value price is $579.99

Customer reviews

Rating 4.7 out of 5 stars with 366 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 366 reviews
  • Rated 5 out of 5 stars

    Attached to Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough screen to read. so used to using a desktop that the connivences of being mobile is convenient in other area in the home and in public areas. Needed to upgrade from windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop on top #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with a very big screen. Helped me and my wife to finish our professional work. Also helped us to assist our kids on their homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth tje Wait

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, after 6 months I have a 17-inch screen and The price was BELOW my budget! so much easier for reading emails and the newspaper. And the keyboard has bigger keys making it faster to type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our HP 17 inch screen laptop. The price was outstanding for the quality and it’s easy to navigate. The Geek Squad has been amazing helping us become familiar with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms. LAM-H

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen allows for more information to viewed. My family prefers HP products. They have always lasted through the years with our generations of use and hopefully not abuse, LOL! We also thank Best Buy for the service we received. Big thank you to the Geek Squad for setting it up. I will probably go in for security upgrade soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. The display/graphics are not as crisp as my last hp but I realize it's because of the lower processor. That took some getting used to but other than that this laptop does exactly what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried because this was only an i3 processor, but with the new technology, it appears to run as fast as my 5 year old i5 that it replaced. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my purchase because I needed a laptop for work that wasn't too hard on the wallet...This product met my expectations for a good price..I require a larger screen because I have problems looking at small print and this fit the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works perfectly for the price I paid. I love my large 17.3 inch screen. Set up was easy and I loved the fact that it came with free virus protection for a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the speed and the clarity of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price & Service at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time, we are very pleased with this laptop. We had to upgrade so bought 2 of these laptops. No problems at this time. We chose Best Buy because they had a better deal than any other place we had checked. One place was Office Depot; they were absolutely ridiculous with the price! Very costly for the initial price and then was told that Windows 11 does not come with this laptop, but they would have to add it when I buy the machine, and the cost was an additional $149.99! I then went to Best Buy, told them what happened with Office Depot and was assured that Windows 11 is already on all the machines they have. We are please with their service and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3" laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought thid laptop on sale and it is worth the price since we only use it to check emails and social media accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always been reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had many many HPs through the years and they have always been reliable and this one is no different. It runs smoothly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for people who like a bigger screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a computer with a big screen, which this one has. I don't use a computer for alot of things so this has what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 17" Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave the laptop 4 stars, due to the keyboard. The power button is in an odd place, and there's only one CTRL key, on the far left. Be prepared to purchase a separate keyboard that has a standard layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop it does everything that need for it to do and more thank you best for my purchase at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd like this laptop.I enjoyed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop great performance. Great graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Would recommend to others. Great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Top-Notch best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what I thought. Hp laptop love the color, the screen is really big. It has HD that is great, beautiful colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aron.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old laptop, and Best Buy had the best price. Simple like that. Thanks for being the best. Sincerely, Aron

    I would recommend this to a friend
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