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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 1332 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its reasonable price and the ample RAM and storage it offers. However, some customers note that the battery life could be improved, and a few have experienced issues with the hard drive. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,332 reviews
  • Rated 5 out of 5 stars

    I love my new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with my new laptop so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this product. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop works for fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is operating very well, it is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer and all that it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone that needs a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my new HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my new HP Lap top and HP printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest laptop and I love best buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Experience! I found what I was looking for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great product. my husband and I really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightweight computer has easy to use keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Specs Right Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for a real 17" laptop with 8GB and 1TB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update from an 8yr old HP laptop!! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good replacement for my old Toshiba laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    satisfied but not overly impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is satisfactory for the price. Not as fast as I expected it to be. Keyboard is a bit clumsy to use. Plastic construction takes getting used to. Things are just not made as they used to be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow boot and app load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box this laptop takes a long time to boot up and launch an app. I had Geeksquad prep it, but clearly didn't eliminate the bloat ware, etc. More work to be done before I can fully assess

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really gad a chance to put this to real test as I live in an area that offers only poor, beyond poor, internet access. And I really onky use mine for Ebay anyway. But so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product good install instructions horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once running does what it says. Install instruction on hook up not enough & once hooked to computer if it does not work first time leave you on your own not good unless your a professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop. Windows updates are still a pain, unavoidable. Don't like the texture on the TouchPad because it hurts your finger after a while. Also, wish the keyboard was backlit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My new laptop is only ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble when I want to print items on my new laptop. It has a default way of printing and the print is extremely small. I cannot seem to over ride the default settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sluggish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture but works a little slow. When I purchased it the sales person said I wouldn't have an issue with speed. I don't do gaming or movies on it. Just internet.

    No, I would not recommend this to a friend