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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,144 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Amazing laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect laptop. So easy to use and rarely gave me any problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for School Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was experiencing a black screen after I entered my password. It wouldn't go away. But after hooking it up to the HDMI cord and waiting 5-10 minutes, my screen came on. After this happened 2 times, it stopped and the screen came on every time. Overall it is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for note taking at school! Love how it goes to tablet mode.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    husband needed a new laptop. he wanted a small screen and touch as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the money. Touchscreen is excellent feature

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted to have a touchscreen laptop, this is just awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow at times but a very good laptop for the price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed AND a touch screen. HP is always a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LapTop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the mouse pad. There is no “click” button. You have to point to the item that you want to “click.” Then you press the mouse pad. Many times the arrow will move and the “click” does nothing. Then, you need to reposition the arrow again. I hated it so much, I purchased a wireless mouse, so I do not use the terrible internal mouse pad.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Fantastic Little Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked Noah to find me a notebook, not cheap but not outlandish either. He recommended this little HP. It is so fast, great graphics and love the touch screen, never had that before. Fantastic investment and Noah was the best.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good product for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a power house, but it does most jobs reasonably fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty fast and lots of software, happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great purchase for entire family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for homework, business and pleasure. Enjoyed by entire family

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very versatile for the price I got it was looking for something with the same specks but decided to try out the convertible laptop and it works just as I thought it would so far no problems with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It's light and it is easy to use. The speed is pretty good and it even folds down flat. I was in the store for a while looking and kept coming back to this one...so glad I did!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is nice wrt the price. Fast and light in weight.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 4 out of 5 stars

    Basic laptop, good for basic operations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop since mine had been going bad for a while. Just needed something to access internet for emails, print, word docs. This laptop fits what I needed. It's slim, lightweight, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I like the size and the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this laptop and the touch screen capability.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Very easy computer to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2 in 1 laptop that is fast, has great graphics and relatively lightweight. The only drawback is that the keyboard is not back-lit. Otherwise, I am very happy with it. A quality computer with a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer to begin college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a satisfactory computer it is fast and friendly use.

    I would recommend this to a friend
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