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Customer Ratings & Reviews

Your price for this item is $329.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, lightweight design, 2-in-1 functionality, design, setup, and convertible feature. They appreciate the laptop's versatility, affordability, and user-friendly interface. However, some customers have expressed concerns about its slow performance and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 342 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is nothing spectacular. The tablet mode is a little iffy and battery life sucks even with minimal use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display but sometimes when the laptop's screensaver comes off, it is difficult to get the display back on. I often have to unplug and plug back the HDMI cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for Mom and classwork.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had to return the older model of this computer. It's worth it to purchase a new computer (current year) The cheaper ones are reduced in price for a reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant mid range computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than previous computer. Realize now that previous wi fi issues were with the computer. Connects with printer faster and more reliably. Bought because of previous HP experience at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. It has froze on me once in the first month I've had it, but no major problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for a laptop for a few weeks before deciding on one. I haven't used it much since purchasing, but so far, it is working well. The hardest part is trying to hook it up to my printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Good but........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but when I did a hard reset it wouldn't complete it. It said it failed continuously. Ended up returning. 2nd HP computer this happened.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Nice but extremely slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features but the laptop itself is very slow. Going to look into technical assistance for this issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight for large screen. Excellent for photo and video editing with large hard drive. Good video even when connected to 55” monitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great I just wish I realized when I bought it that it didn't come with a disk drive, but that was a lack of me paying attention.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions perfectly. Is a great form factor for my wife who is in training with the US Army. Does exactly what we bought it for!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price and Performs Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for our Project Manager, and it has performed well for him. The price was great and we are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were there to help us understand what all we need for all the different types of tasks that we needed in a computer, printing, and the disk for all of the downloads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for nephew because he needs it for College. It's the perfect one for all his school needs. Purchased it online on sale and same-day pick up at store was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one basically replaced one I had had for a few years. Disappointed that there is no disc player in it but other than that it is giving me everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for two years now could use a little memory upgrade. I travel daily with it and it has taken it well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of laptops at home but I choose to use this one the most for everyday surfing and school works. Great PC for students and average users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it as a hobby PC for things like music, document writing, browsing the web. So far very satisfied with my purchase. It's great for simple things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 3 year old computer for my rising high school freshman daughter. Great bang for the buck. Capable. Powerful. Intuitive. can't beat the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for what I needed it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unhappy that Best Buy no longer carried the Toshiba that I had in the past, but I was happy with this product.

    I would recommend this to a friend
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