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Customer Ratings & Reviews

Your price for this item is $329.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, lightweight design, 2-in-1 functionality, design, setup, and convertible feature. They appreciate the laptop's versatility, affordability, and user-friendly interface. However, some customers have expressed concerns about its slow performance and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 342 reviews
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Love it love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! Got everything I want in my office computer , lightweight too and the touchscreen love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it turns into a tablet, 8 GB of ram and 1 TB of hard drive. It is a great family computer and the kids love it.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1, Touch screen

    Rated 4 out of 5 stars

    Great 2-1 for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had an older HP 2-1 with a smaller screen. This one works just as well.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Stylish But not the fastest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes in reverse touch tablet use/mode. A little on the slow lag side...i wish there was an internal disk drive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THIS LAPTOP IN ORDER TO USE IT FOR MY ON LINE COLLEGE PROGRAM. I FIND I USE IT MORE THAN MY PHONE OR TABLET NOW. IT IS SLEEK , EASY TO USE, BEAUTIFUL! AND IT CAN TURN INTO A GIANT TABLET.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime user of HP laptops. I have simple needs for home use -- mostly e-mail, internet, and basic documents. This laptop fit these needs, and has been a great replacement to my previous laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is FABULOUS! It's beautiful. It's large and easy to see. I loved it!! (I returned it because I wanted something that would work with a pen, but couldn't find a compatible pen locally.)

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight laptop, love the flip screen. Was easy to learn how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1, Touch screen

    Rated 5 out of 5 stars

    great lap top/tablet, better camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my lap top, it's very nice how you can use as an tablet as well, very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    nice laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop so far. I have trying to find out why it lacks the speed I thought it would have. I suspect though that it may be my wifi. Could be the router or the service. The screen is bright and clear the sound is good for a laptop and I like some of the features. The tablet mode is useful and the touch screen works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, processor is fast, quality of screen is amazing great for presentations, just wasn't fond of the front view camera quality. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 5 out of 5 stars

    Best laptop I have ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the option to flip and work in tablet mode is amazing. I bought this i3 version instead of the newer i7 and I'm glad I did because it saved me $400 and it's still very fast at booting up and operating. My favorite option about this HP 2-in-1 though is the long lasting battery. It seems to last over 8 hours no matter what your doing on it. You will not be disappointed with this great machine.

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 3 out of 5 stars

    Cheap, better for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the amount of storage, not good aesthetic, not good user-friendly keys/touchpad. Also kind of slow processor for being brand new computer. Decent buy for size, storage, battery life- for someone old or young who’s not on computers all the time

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s easy to use and lightweight!! This replaces an older HP laptop

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting a powerhouse when purchasing this computer. I mainly bought it for my pregnant fiance who loves the sims. So this was perfect for her to play on and it converts to a tablet so she can watch all her shows on too. The only thing I can complain about is the weight it's a bit heavy but not a deal breaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 2-in-1 for Mommy and Son!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer runs good. It is multi purpose. I use for work emails and social media, as my child puts it in tablet mode and plays learning games. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 Laptop. Brought it for my daughter for homework. Screen is awesome able to change from Mobile version to pc version with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mother and so far she's loved it. The Specs are great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help I received from the employees a Best Buy was greatly appreciated and beneficial help me choose the right computer but my Needs

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife as a Birthday present she is very pleased with it. This nice lightweight laptop meets all her needs, she is happy with the silver color, the storage capacity and the ease of use. It is everything she wanted and more. The ability to fold it over and use it as a tablet is an added bonus and is a great feature.

    I would recommend this to a friend
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