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Customer Ratings & Reviews

Your price for this item is $329.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, lightweight design, 2-in-1 functionality, design, setup, and convertible feature. They appreciate the laptop's versatility, affordability, and user-friendly interface. However, some customers have expressed concerns about its slow performance and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 342 reviews
  • Rated 4 out of 5 stars

    Used by my grandson and myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson uses the laptop for homework. I use it for email, word processing, searches, etc..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think it was fast enough.I returned it and got another one that is a little faster

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for a laptop to just surf, this is a Great laptop. Its very light and thin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband recommended an hp and I bought this one because I wanted a larger screen and it had good reviews. I’m happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for general office use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP Pavillion. It works fine for general office use for this price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for each kid for their homework. It's nice size and easy to use. They love it!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome & Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews for this product before purchasing and it's been nothing but extraordinary! I purchase to start my business and the programs already installed on it, from Microsoft to Adobe Illustrator have been awesome! It's a little on the heavy side as far as weight but the flip back feature to turn it into a tablet saves space.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    More than a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two in one is a very useful tool for college kids. It is lightweight and has great processing for the price. My daughter is using it for her engineering classes. Primarily for programming. So far she loves it. She uses it both as a tablet and a laptop. I recommend this as an entry level device for engineering students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery would not charge had to exchange do another computer which luckily was in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asia is really enjoyed her first year of college so thankful to have a HP laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop bit the dust. Found this one at Best Buy and was recommended for what I need a laptop for--email, web browsing, game playing online and some home office work. Really like the ease of use of this laptop and the price was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great 4 what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size, perfect weight, and perfect laptop for what I need. It's almost as good as a Microsoft Surface. Can't get ALL the apps and the processor is slower, but overall, defiantly a great buy at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    lots of support for a novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned an older lap top for several year & never upgrading to windows 10, this laptop has so many ways to give me help. I am in the over 70s crowd & technology is sometimes overwhelming. Cortana is a wonderful feature. Also like the table of contents to help me navigate a new system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Laptop overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall look and weight of laptop added to the likeability. I normally read reviews first but It was an unboxed item I bought at a small discount. It had some issues with sound when listening to videos, so this is the main reason I returned it, but other than that, really liked this model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it does all I need and got it for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I like how HP has Cool Sense and when the laptop get hot the fan goes higher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for beginner. Has enough memory to do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super laptop for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the case is metal rather than plastic! Lots of memory and great screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    kind of heavy but good connectivity easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is kind of heavy connecting remote is easy fast speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has so many features to it which makes it very helpful when it comes to my school work.

    I would recommend this to a friend
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