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Customer Ratings & Reviews

Your price for this item is $589.99

Customer reviews

Rating 4.5 out of 5 stars with 42 reviews

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86%
would recommend
to a friend

Customers are saying

Customers find value in the 23.8" All-In-One's large, crisp screen and its overall performance, frequently praising its ease of setup and good value for the price. Many appreciate the convenience of the all-in-one design. However, some customers expressed dissatisfaction with the keyboard and mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Computer stop working within 2 weeks of purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Waisting money. Stop working after 2 weeks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs as slow as a couple year old machine out of the box. So much bloatware on the machine, had to go in and remove a lot. Overall design is great, looks good too. Biggest complaint, the webcam DOES NOT support 1080 video as listed in the specifications.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    love the white color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sorry but computer is just ok. Maybe I should say no sure if it's my internet or the computer, but something is slow. The one game I play on Facebook, I usually have to hit refresh 3 times before it will load. Plus I saw it advertised for $50 less the next week after I bought it. :( The cheaper sale price was not at Best Buys. Just ok happy with new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love HP stand alone systems. This is my second one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Also have an HP Wireless printer. Have always used HP products. Ease of set up and use. Like that you can still have old style desktop screen, Also like start up screen revision

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Setup

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one is the way to go. EASY setup good picture!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good all in obe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer all in one and has good speakers only thing is the keyboard and mouse didn’t work as well after 10 months

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    So far its good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for weeks and it has worked good. Not as fast as other higher priced computers but its good for my needs. Will upgrade the RAM to 16gb.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for the job. I use this computer to run both home and business software. It handles all of it with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Nice all-in-one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Good size screen. Boots up fast and works well for us. Didn’t need touch screen so better price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Doing good for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got it and set it up, been working good for me. Has good picture and sound! Have been able to get online with good time and doesn't take long to run a program. I like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Setup

    Rated 5 out of 5 stars

    Very happy with this purchase!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for tight places. Large, crisp screen. Easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Colorful Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, use it mostly for household basics and web searches. Occasional work related documents etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Bought then returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thru BB online, it took at week to get delivered and I found it cheaper at Sams. I returned the Bb one. I keep getting an email from BB to submit a review... So far the computer we kept from Sam’s works great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big Screen Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Everything works great and the picture looks good. Way better compared to my old CPU.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect, easy set up and great quality, got second screen and was simple to add.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great computer for household use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for day to day household use. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for your basic office programs and internet browsing. Good value for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SEEMS to work fine good clear screen would rather have wireless mouse and keyboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased all in one products in the past, particularly HPs and loved it! No tower to deal with. But this particular PC doesn't perform as it states. We had to take it in to the Geek Squad already and they added an adapter to increase the performance of the processor. With all the money we already had in it, then we had to pay an additional $95 for the adapter? Not sure I would recommend this product or buy it again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 2 out of 5 stars

    Makes a humming sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ok except it makes a humming sound that will take some getting used to. I would trade it in but all of HP computers are out of stock. The mouse does not work and getting ahold of customer support it almost impossible and when you do they don't speak English or understandable English Best Buy is a store I'd never recommend for anything.

    No, I would not recommend this to a friend
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