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Customer Ratings & Reviews

Your price for this item is $193.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 1221 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's ease of use, touch screen functionality, and performance. Many appreciate its price, size, and design, finding it convenient and aesthetically pleasing. A few users noted that the fan can be audible during demanding tasks, and some would prefer more conveniently located USB ports. Overall, the positive feedback significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had it a week, but so far so good. I wad very hesitant to purchase becsude people complained about the noise and mine i dont hear at all except a bit of a noise during the update. I also found it very easy to set up and i didnt read the directions.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    I f w it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my computer for school and office and it works really good. I see people saying the fan is loud but I don’t think so, just wish the webcam was a little better quality but other than that I love it

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Took away a star because that fan is loud.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for about 3 months now. Pros: I love how light it is! I can comfortably carry it from one room to another. And i have limited arm strength due to injury. The picture quality is great. Along with sound/camera. Con: The fan is very loud when it turns on. Which is random it seems.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Solid machine, somewhat noisy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like this machine- the power and form factor for the price are outstanding! The only issue is that when you throw some data heavy tasks at it, you can really hear the fans. But that is to be expected of a machine in this price range. Other than that, I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like everything about it except the fan runs a lot and is noisy. Still I would recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Humming noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes weird humming noise. I updated the bios but with no luck.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and easy to one. The only thing I notice is you can hear when it is running.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    HP AIO with fan noise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy fan which went from a low hum to high fan volume level if it was processing Email. We returned after a few days.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy. It has a constant buzzing sound that is disturbing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Worset PC I've ever owned since 1988

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst PC I've ever owned for my purposes. If you just want an office PC to do word processing and spreadsheets, it's fine. Don't expect to watch or edit videos. Videos lag and freeze while the audio continues. Trying to increase video memory is impossible as the BIOS allows you make virtually no real changes. Even increasing the RAM to 96GB made no difference. The fan runs nearly constant. Good luck with customer service. This will absolutely be the very last HP computer I will ever buy.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Jim,

      I'm genuinely sorry to hear that you’re not 100% happy with your purchase. Any time that expectations are not met, naturally, it’s upsetting, so I’d like to step in here and offer some assistance.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including issues around freezing up, overheating and/or slowness. You can find that site here: https://support.hp.com/us-en/help/computer

      If any problem persists, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method from the troubleshooting page or at this link: hp.com/contactHP

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”

      Alexis
      HP Care HP

  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    It sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this computer a month and the fan sounds like it’s about to explode.don’t waste your money.

    No, I would not recommend this to a friend