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Customer Ratings & Reviews

Your price for this item is $193.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 1221 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's ease of use, touch screen functionality, and performance. Many appreciate its price, size, and design, finding it convenient and aesthetically pleasing. A few users noted that the fan can be audible during demanding tasks, and some would prefer more conveniently located USB ports. Overall, the positive feedback significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Great computer, until it wasnt.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You live and you learn. The reviews were GREAT, sold me almost automatically. Loved my desktop until it just didnt turn on anymore after a little over a year of having it. The fix was more than half of the cost, so not worth it. I learned that its better to get the monitor and ram seperately, and desktops that are all in one suck and are crazy expensive to fix.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major issues with this computer. I had it for a week, called support team. I just returned it and bought a Dell

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not super great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse that comes with the computer kinda sticks and while using the computer there are times it freezes for 5-10 seconds .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    part of the item was defective I had to purchase a new mouse and keyboard

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice if my computer had actually been delivered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2years only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i had this computer for 2 years going on to 3 years in may, it served its purpose but not for the price i purchased it at, it didnt last long. I enjoyed it would i recommend it? Yes, for your teenage high school child, they dont need much space.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp desck top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, HP - 24" Touch-Screen All-In-One - Intel Core i3 - 8GB Memory - 512GB SSD - Snow White

    I would recommend this to a friend