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Customer Ratings & Reviews

Your price for this item is $296.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 353 reviews

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88%
would recommend
to a friend

Customers are saying

Customers admire the 251-a244 Desktop's ease of use, affordability, and performance. Many appreciate its sufficient memory and storage capacity, along with the pre-installed Windows 10 operating system. The compact size and lightweight design are also frequently praised. However, some customers point out the lack of an HDMI port as a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 353 reviews
  • Rated 4 out of 5 stars

    very fast and so far problem free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad who's 87 and he can use this computer with very little help from me. I did show him some pointers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK computer....loads of pre-installed adware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me hours of installing antivirus software and running the programs numerous times to get the spy and adware programs off of this computer. And I still get way more pop ups than I have with any other computer I ever owned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for a couple of months now, it's OK but nothing special. Slow internet connections (it's not my ISP that's the problem), especially on Facebook...scrolling down the newsfeed is a real chore. Does fine on downloading for the most part, streaming is decent but not great. Alright purchase for the price I suppose, but should have spent a little more and hopefully gotten better speed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets my current needs for surfing the web email and word processing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tends to be on the slow side and loses connectivity every half minute or so

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 3 out of 5 stars

    Pretty good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home office PC. Streaming, mail, etc. Wish it came with an HDMI port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic use computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift. Very adequate for basic use. Nice aesthetic appeal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for what I need. Not sure if my internet or computer, but it loads a little slow sometimes?!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a second computer to do my banking and various things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I had to call the Geek squad twice to fix this uni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think HP is not a quality company and I will not buy or recommend to anyone to buy HP JUNK.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    good desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like a decent desktop for the price..nothing special

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for specs and office use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a basic, solid office computer box and this fulfilled my needs very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but does what we ask it to. My wife uses it and she really enjoys it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Ram
    Cons mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Perfect for light use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking at this tower understand one thing up front. This PC is meant for lighter usage, not gaming. I'm talking school, email, web browsing, social media, Microsoft Office tools, doing your taxes, etc. I'm coming from a Dell All-In-One AMD Athlon II bought back in 2012. We mostly used our phones or tablets instead of our desktop so I didn't need an expensive tower just to do some online shopping and school work. I got this on sale, $50 off, so that made it even better. One thing I didn't realize is how big the tower is, it's huge by today's standards. The first thing I did before even turning it on was put in two 8GB DDR3 sticks to max out at 16GB, ensuring I put the lower end CPU AMD A6 to work. It's very simple to install new RAM, a quick Google search will teach you. I recommend this. Spend the extra money up front for this, it's not THAT expensive and you will get the most out of your tower. In doing so, I realized how empty this tower is. There's barely anything inside. The tower looks nice though, it's not ugly, just bigger than maybe some people will like. It's very quiet though, which is a plus. It was surprisingly fast to set up and update. There's barely any bloatware for you to uninstall, which is great. It comes with a corded mouse and keyboard which will eat two of the six USB ports. There's also no HDMI port, which means you may need an adapter like I did. Best Buy carries an adapter called J5 Create which works. That eats another USB port. In the end, I highly recommend this computer for those looking for a cheaper computer. Know your needs when you purchase this set up and you will be just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my old computer. works great ! doesnt seem to be much faster though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the sales person I only needed a computer for emails, shopping, banking and FB, especially farm ville 2 so nothing fancy. This HP was cheap enough but is junk, very dissatisfied. It is beyond slow, pauses often, . Would rather have paid more and bought one I could be happy with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlined style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer tower performs flawlessly; however I am not comfortable with the Windows 10 package, guess it's all in what you become acustomed to as in Windows &.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computor meets all our need, otter box fits great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, very knowledgeable of products we purchased. will recommend others to purchase at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cpu for what I need to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know how to buy a computer. My coworker helped me choose this one for the things i told him I needed to do. It's actually better than I thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    take great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still learning what it can do for me. So far sp good.

    I would recommend this to a friend