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Customer Ratings & Reviews

Your price for this item is $296.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 353 reviews

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88%
would recommend
to a friend

Customers are saying

Customers admire the 251-a244 Desktop's ease of use, affordability, and performance. Many appreciate its sufficient memory and storage capacity, along with the pre-installed Windows 10 operating system. The compact size and lightweight design are also frequently praised. However, some customers point out the lack of an HDMI port as a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 353 reviews
  • Rated 2 out of 5 stars

    slow and bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than my lap top. Case is very bulky. Get lots of errors did not get before.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step down from ASUS and constantly harassed by McAfee about needing to buy service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good. Computer is even slower when connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has problems downloading anything and too susceptible too catching viruses. The first 4 days of having the computer I had to contact support. I only put a star because I have to to send this review.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for. Exchanged for an ASUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to this PC. Not expandable. Exchanged it for an ASUS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst computer I have ever had

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer freezes up constantly. buy at your own risk. I bought for my daughter , will not run Photoshop. I wish I could return it, but I waited too long. I called Best Buy, they didn't help. Talked to HP support , they tried to help. But issues continue. I'm more than unhappy .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slow, spend more money and get something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with new PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have my old PC, Windows 7 and it works better than my new PC, Windows 10. Not sure if it is the PC or Windows 10. Computer gets stalled and freezes. Outlook email barely works. I wish that I would not have purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer and Windows 10 junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems since got. Locks up. Have to pull Plug to turn off and restart. Won't keep correct time and date in. Cheap made. Harder to figure out things than Windows 7. Wished I HAD GOT MY WINDOWS 7 FIXED.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trouble with processer working with windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go on line. Processer AMD would not work with windows 10. Gave a blue screen with unhappy face. Had to return to store. Got a different brand computer. Lenovo. Same thing. Don't get AMD processer's.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this computer due to a defective video card. It was a very inexpensive computer. The return was hassle free. Good folks at the Pueblo, Co store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has never worked well. It came with Windows 10 and it has been slow and half the time you try to use it freezes. I would not recommend this to my worst neighbor!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 4 out of 5 stars

    Basic equipment performs well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at a Best Buy store locally. Its very light- compact. Thus far after 6 months its performance is good for most tasks. The 1.8ghz speed is a wee pokey at times- mostly on the Facebook News Feed. Other then that You Tube is very good along with other streaming like Netflix or Amazon Prime.At 6GB of Memory perhaps 8 would speed things up a little more- but not bad. Large 1TB Hard drive is nice. AMD A6 630 quad Core is a good processor. Overall a decent computer at a good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased H P computer Dec 17, 2016. Multiple problems, this computer no better than my old one. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have problem with the wifi connection. Able to connect to router but no internet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Desktop 2651 a244

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the motherboard I had for my other tower was shot. So far its a nice computer but I'd like to up grade it from 6GB ram to 8 but I'm unable to find a samsung memory card for 4Gb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, basic machine, not extensible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for less than $300. Looking to replace an aging and unstable older desktop, I was looking for inexpensive. It's inexpensive. It's quite a good basic machine, with some significant limitations which might or might not be of concern, depending what you want to do with it. PROS + Inexpensive. Very. But I said that already. + Reasonable performance. The A6 does an automatic overclocking which helps performance, but don't buy for gaming, ok? + 1TB hard drive CONS - Processor is soldered into the mobo, so no upgrades for you! - Only 6GB of RAM. I repurposed memory from the retired machine to give it the full 16GB (the max allowed). It helped. - Only one hard drive. There are no spare power or data cables for a second HD. So you can't put another HD in the box. I got around this with an external HD caddy via USB to hold the data HD from the old machine. Hard to see even why this is a tower box, since the point is usually to be able to put stuff in it like, well, extra hard drives or cards. Speaking of which: - No cards. There's only one mini PCI express slot which is not accessible externally, so no video card upgrades for you either! Video performance is ok so I didn't find it a problem, but it might have been nice to reuse the video card from my old machine. - External power supply. One of the reasons this is cheap is that it doesn't have an internal power supply. It uses an external brick, just like a laptop. First desktop I've ever seen with this. I don't know if this is really a negative, though it does add to the nest of cables behind the computer. SUMMARY If price is your primary concern this is a good machine. If performance and extensibility is important, probably not. My four star rating is mostly because it was a really good deal pricewise.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Seems to be ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice PC. Runs very quietly. Was surprised I didn't have to wait on an hour of updates after installing. Like another said, there is a lot of wasted space in the case. But for $299.00.....who cares??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this desktop with a monitor package deal i when it was on sale i have had no problems i highly recommend this desktop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price! It is really fast, has Windows 10 and works great for uploading pictures and working from home! Exactly what I expected from buying an hp

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for home office its has a sleek design its everything I wanted in a computer.

    I would recommend this to a friend