The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,123 reviews
Rated 5 out of 5 stars
Hp ink
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast and easy to install back up and printing in no time
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this 13 mos ago. Printed a total of 57 black and white pages over the year. The last 6 were barely legible. Needs to be replaced. I disagree with the high yield claim. This is nothing new w HP unfortunately. Im thinking the knock off brands are just as good and less pricey if all im getting is 57pages.
I am sorry to hear this situation is happening. We hope for better results for our valued customers. The most likely scenario is that your ink is clogged. Clean the printhead with a cloth or approved solution. There is an automatic process on the printer’s menu to clean the cartridges. Your ink cartridge might be close to empty. It might be time to switch out the current cartridge for a new one. It might be a hardware issue with your printer. Run a diagnostic check. I hope these solutions help you get the most out of your ink cartridges.
-Amanda HP Care hp.com/support
Rated 1 out of 5 stars
Empty cartridge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed new cartridge and printer would not print. Checked app and indicated cartridge needed replacing. It was a new cartridge.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was going to review this product but Best Buy makes a minimum of 50 character review. So they don’t want my review they want to force me to write stuff I don’t want. Shame Best Buy, shame.
I see you are having trouble getting the cartridge to print. I apologize for the circumstances. I can assist with suggestions to resolve the problem. Unplug and restart the printer. The printer might not recognize that you installed a new cartridge. If that doesn't work, revert any recent software updates. The latest software updates don't always remember new cartridges. A final option is contacting support at www.support.hp.com/us-en/contact-hp/.
Amanda HP Care www.hp.com/support/
Pros mentioned:
Ink quality
Rated 1 out of 5 stars
Computer ink
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve use this ink for my printer couple of times it works fine
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this item and had it out away for a couple months since i don’t print often and when I went to print it only printed about 10 pages in total before it ran out. Isn’t this suppose to be the XL version? 10 pages seems ridiculous.
I am glad the delivery was speedy. The page yield missed your expectations. I want to help fix the results. The first trick is to keep the printer off unless actively using it. Save on colors by printing in black ink only. I would assess both the paper thickness and the page content. Both factors impact the page yield dramatically. We hope to hear from you again soon.
Amanda HP Care www.hp.com/support/
Rated 1 out of 5 stars
Not happy it already ran out.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not to haopy with this. I have already ran out of ink and it was hardly used. I had to purchase some more. I do not print a bunch but purchased the Xl just to have it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow, so Best Buy is really requesting me to leave a review on an overpriced printer ink cartridge? It is pretty terrible and only lasts through roughly one pack of paper. I actually bought a new (old school) laser printer yesterday for the office because of the expense in operating this one (expensive cartridges that dont last).
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think one Star says it all. I like the ink however I have only printed about 30 pages and printer is telling me that I am low on ink. It is a “High-Yield” cartridge as well.
Coming home and trying a new product is fun until you realize you purchased the wrong one. It is disappointing the ink cartridge recommended to you did not work. Discovering the incompatible cartridge must have caused an inconvenience.