Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Desktop - AMD Ryzen 5 - 12GB Memory - 512GB SSD for its performance, ease of use, and reasonable price. Many appreciate its fast SSD, compact size, and quiet operation, while some found the lack of a CD drive and limitations on the power supply to be drawbacks. The included Windows 11 operating system received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Bad HDMI port times 2

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI port is defective. Was mansplained that it couldn't possibly happen twice. Well, it did. 1st tower, the HDMI port went out at 20 days. They were kind enough to exchange it even though it was more than 15 days. 2nd tower: took it home, plugged it in, guess what? HDMI port also bad. Wouldn't come on, so I slightly wiggled it to see if it was seated properly. Monitor came on but was pixelated. Slight wiggle again and it worked. However, I don't want to take the chance that it will go out again. Either this port is defective, or they were installed by the same person who didn't put them in properly. Other than that, the computer worked great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 3 out of 5 stars

    Nice PC with cheap front USB 2.0 ports

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice PC. The first Windows 11 machine I have ever used. But it immediately started giving me problems as soon as I plugged a Topaz LBK57 color signature pad into one of the four USB ports on the front. I have installed dozens of these signature pads and never had any problems. All four front USB ports are black, indicating USB 2.0 and lower power available. On the back there are 2 black USB ports and 2 blue ones, indicating USB 3.0 with more power available. Signature pad kept restarting when plugged into any front USB port and never got a connection. Nothing showed in Devices and Printers. All other USB devices - mouse, keyboard, and barcode scanner - worked fine. At first I suspected a Windows 11 issue. So I downgraded to Windows 10, with the same results. The solution was to plug the signature pad into one of the blue ports on the back. Immediately started device setup and was successful. Please put nice blue ports on the front. How much did you save - 50 cents???

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cpu is done after 2 years

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cpu 2 years ago and the Geek squad tech said the cpu is no longer working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for gaming

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for gaming the device is good for regular use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cd drive

    Rated 3 out of 5 stars

    elderly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far there have been no issues except that it does not have a drive for CD's/disks

    I would recommend this to a friend
  • Cons mentioned:
    Windows 11

    Rated 3 out of 5 stars

    Swap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of headbutting with W 11, had to return and exchange. Unhappy with this computer, thrilled with the ease of the process with Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work good no problems so far with this computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hp printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was not available to view in store (boxed only) apparently, store policy is not to open boxed items...which is in my opinion, not customer friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not worth $300

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to get excited about...Sometimes I can't even notice the difference

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average PF

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. This does not support multiple monitors.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small and compact

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice start up gaming machine, needs more storage for sure but can be added.

    I would recommend this to a friend