Customers regard the EliteBook 14" Refurbished Laptop's size and quality as positive aspects, frequently praising its compact form factor and build. However, a significant number of customers reported issues with the webcam, noting its absence despite being advertised as included. Concerns were also raised about the keyboard backlight and battery life, with some experiencing malfunctions and needing replacements. Overall, the product receives mixed reviews due to inconsistencies in advertised features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-61 of 61 reviews
Rated 1 out of 5 stars
Unusable purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible purchase. Would not install windows updates. Bios was corrupted. Took it back to the store for refund.
