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Customer Ratings & Reviews

Your price for this item is $421.99

Customer reviews

Rating 3.7 out of 5 stars with 7 reviews

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71%
would recommend
to a friend

Customers are saying

Customers are positive about the price of the EliteBook 14" Refurbished Laptop, describing it as "good" and "strong" for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Return policy, Vpn

    Rated 1 out of 5 stars

    Fine computer, terrible customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my wife to use for her new job. She needed to VPN in to use a particular program, but unfortunately, this computer repeatedly hangs and freezes while using the program, making it essentially useless for us. Her job started after Best Buy's woefully inadequate 15 day return window, so instead of being able to return it and purchase a new computer from this retailer, we are stuck with it. Will never order from this company again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good strong laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong laptop for the price. I have purchased 30

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not experienced any issues yet. Hopefully it will last for awhile. I like the big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Had all of the specs I was looking for with a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on a strong laptop Never had an issue with these refurbs yet

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and good quality at a very good price.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Don't buy Best Buy Refurbished equipment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than a year before the screen went out.

    No, I would not recommend this to a friend
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