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Customer Ratings & Reviews

Your price for this item is $310.99

Customer reviews

Rating 4.1 out of 5 stars with 37 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the EliteBook 14" Refurbished Laptop for its great value and affordable price. Many are impressed with the quality of the refurbished product, noting that it looks and works like new. The laptop's speed is also a highlight, with users describing it as fast and efficient in performing various functions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to navigate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Easy to work. Love the finger scan

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received earlier than expected, works great, fast .

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop really fast and good for homeworks thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and what I needed. I trust Best Buy to stand behind what they sell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Is compatible with my home docking station, so this a great feature. I've been happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Looks brand new and works great. I ran into an issue with the laptop when I received it but was able to contact support which was very easy to locate and they took care of it right away!

    I would recommend this to a friend
  • Cons mentioned:
    Crashing

    Rated 2 out of 5 stars

    Great when it starts.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps crashing and less than 2 years on has completely bricked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and great reviews

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chrome book for kids online learning, easy to use and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase for a laptop; exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a refurbished computer for pick up at the store. The computer arrived a few days early. The pick up was very easy and efficient in the parking lot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not thrilled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works fine but the vinyl covering on the lid around the HP logo started peeling away a week after I received it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my kid's school work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids have been using this computer for online school and it has worked great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect Laptop for what I use it for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed that the free and additional software did not come installed. Would have been helpful to get a users manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition like new very happy with it…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have found it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the same laptop for work and wanted it for home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard easy to use and see keys. Computer is great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Faulty

    Rated 1 out of 5 stars

    oh no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working within 3 days of having it. I woke up and all the lights were flashing. HUM

    No, I would not recommend this to a friend
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