Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
Clearance
The comparable value price is $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 1405 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the large screen, user-friendly interface, and overall performance of the ENVY laptop. They appreciate that it offers great value for the price and delivers excellent graphics and speed. However, some users have concerns about the keyboard visibility, weight, battery life, and noisy fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,405 reviews
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Overall, great so far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new laptop. I need a large screen because I teach online and the new screen is perfect. It is super fast and so far I've had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    best laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this computer for online school. it excels in the domain of running basic office programs and general web searchs. when powered on this computer boots up in seconds. secured by a finger print scanner. this is the most amazing laptop I have ever owned. I also run music recording and editing software and even select video games on it with no hassle. the screen is massive and the overall design of the laptop is super thin and sleek. anyone who sees you with this laptop would know the great quality product you are using. this laptop is a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Laptop for my online college course!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I absolutely love how if the battery were to die, everything comes back up within 10-15 seconds when charging up. - it’s extremely quiet (contrary to other reviews). - battery power is great. - Keyboard Lighting is wonderful (I’d prefer the printed lettering were a bit more in contrast with silver keyboard). - I didn’t realize the screen size until I opened box at home; though wider than previous owned laptops, i quickly grew fond of it. I have no complaints of this excellent device. I would say the price is worth it considering the size and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast , great for posting sales

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, it is lightning fast and has everything I need. The photo graphics are also good . I feel like I didn’t need to get photo shop.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Best Lab Top Ever!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell I have tried several laptops but always knew deep down this is the one that I really wanted but the price kind of detoured me away. So Two weeks ago the Envy went on sale for $999.99 and I woke up the next morning and went and claimed mine lol. Easy start up also easy setup. Once I got thru all the up dating I was good to go!!! I Love the hug screen perfect for playing Sims 4. I love browsing the web it’s so easy to use the sound gets really loud and the back light is a win win for me. Totally happy with my purchase and will have this pc for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Great performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this based on the great reviews and so far I am pleased. Love the touch screen, it turns on and opens programs quickly. Perfect for my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice laptop with good graphics, processor and memory. I had this laptop about a month. I only use it fir web browsing and spreadsheets. I don’t have much installed on it. I don’t use it for gaming. I’ve had one problem with getting a blue screen of death. After troubleshooting online I learned it could be the Macafee. I didn’t use the Macafee that comes with it. I ink stared and used the Norton I’ve used for years. When the “trial period “ ended I got the blue screen. I was able to remove the Macafee completely and it started Windows up with no problems since. I was thinking I would have to take it to Best Buy to fix before this trick worked. The laptop itself is nice, but I wish they wouldn’t try to force their virus software on you.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Easy on the eyed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a bigger screen for work I do. I like how clear everything look old eyes. It’s very fast load and when working with different programs.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect for my needs!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my laptop. It was so easy to set-up. I was told it would take about 4 hours to do all the updates and get everything set up but it was nowhere near that long. I think within a couple of hours I was able to start using it. It's the same size as my old laptop but is lighter and much sleeker looking. The keyboard is so easy to type on. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Excellent purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super laptop! Excellent graphics, slim design and larger screen. Just what I was looking for! Super fast shipping from Best Buy too!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Best laptop I've owned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was going to buy a basic laptop with a HDD, but after some research I decided to get something with a SSD. To be honest what attracted me to this laptop was the design an screen size. I wanted a backlit keyboard and full HD. The only downside is this model does not have a disc drive, but I can always buy an external disc drive. Overall I'm very satisfied with my new laptop. The touch screen makes things so much easier too.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    HP 17.3” Envy laptop.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast, great picture quality. However, I returned it for a smaller screen with almost the same specs for $300 cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Love the touch screen!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gives you different options to navigate by touch screen, built in mouse, and regular mouse. It is quick and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Life is Low

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is everything I needed. The only issue is the battery does not last very long. Which is bad since I bought it to work outside this summer instead of being trapped behind my home computer on beautiful days. It sucks to have to always have the cord and a spot to plug in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Big screen, great colors, a very good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more screen space than 15" with all the remote work. This machine has the room and speed to breeze through hours of work.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love It!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, has a great picture, comfortable keyboard and lighted keys. I really like the big screen , comes with plenty of memory for what I need. Able to shut of camera and microphone on the keyboard and do not have to go into settings to do so. I also bought one for my fiancé and she works from home 8 hours a day and she loves it. The fingerprint ID is quick and easy access. If you use the touch pad it is smooth and consistent. I would recommend this to any one looking for a high end laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer, does everything I need it to do!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, does everything I need it to do. Graphics are great, solid state, one of the best computers for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Nice Screen

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size screen. Easy to see. Runs fast, seems to be better than other competitors' laptops at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Love the touch screen and built in Alexa!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop in every way. Love the touch screen, backlit keyboard and how fast it is. Nicest laptop I've had yet!!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Just purchased HP

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with this laptop. It has a very large screen which I l love as I do puzzles. The only thing I am having a little trouble is with the keyboard. It does have a backlight which I am embarrassed to admit how long it took me to learn how to turn it off and on. But the keys are very light and I find them hard to see, but with time I will get used to it. Though with the keys lit t night I can sit in bed with the lights out and have no problems. I thoroughly recommend this laptop.

    I would recommend this to a friend