Customer Ratings & Reviews

Great workhorse. Speedy enough for all office tasks. Good computer for the money!

Perfect for my college kid! Lightweight and good on power consumption.

Features work as described in a compact size that is easy to travel with

I replaced my previous hp laptop and decided to change processors from Intel to AMD 5. The speed on the new laptop is great and the purchase process was easy. It was delivered to my home and did not require a visit to the store.

This is just the right size for taking to class or work without sacrificing performance.

I love it!!! Very fast!! Easy to use and I learned everyday something new.

Great quality and great size. It works quite well and I would highly recommend it to anyone

Great computer. User friendly and lightweight Perfect for students

It's hard to believe that 16 GB of RAM isn't enough in 2025. After installing all updates, Windows 11 uses around 4 GB of RAM at idle, even on a fresh installation. This laptop originally came with an excessive amount of HP bloatware pre-installed, so I did a clean installation of Windows using a bootable USB. However, RAM usage remains high. Just opening a web browser and a few tabs immediately takes the RAM usage to around 50%. I've tested several Linux distributions on this same hardware, and various benchmarks—including running local language models and even simple browser benchmarks like Browser Benchmark 2.1—clearly show that Linux significantly outperforms Windows. For example, Google Chrome scored around 440 on Browser Benchmark 2.1 under Ubuntu, whereas on Windows 11, it scored roughly 370. This performance difference is substantial. Additionally, neither Ollama nor LM Studio utilizes the AMD GPU hardware or the supposed special NPU under Windows. The advertised NPU seems entirely non-functional in practical terms. Surprisingly, when running Ollama on Linux, the ROCm backend installs and functions smoothly. In my experience, a smooth Windows 11 experience requires at least 32 GB of RAM. In contrast, Ubuntu's latest LTS release idles at about 1.5 to 2 GB of RAM—less than half of Windows 11. Furthermore, Linux supports the laptop's Wi-Fi and Bluetooth devices immediately upon installation. Surprisingly, Windows does not automatically detect the Wi-Fi or Bluetooth drivers when installing from a bootable USB, forcing users to manually download and install them from HP's website—a process that requires technical skill. Linux, on the other hand, automatically detects and installs the necessary drivers without issue. It's astonishing how little progress Windows and third-party OEMs like HP have made despite decades of experience. I'm giving this laptop 2 out of 5 stars based on the Windows user experience for basic use, which is frankly pathetic. Windows 11 works acceptably on high-end hardware but is consistently poor on mid-range laptops like this one. Although advertised as upper mid-range, this laptop does not live up to expectations, even at the discounted price of $550. At its original price of around $1,000, purchasing this laptop would be unreasonable. Ultimately, the problem isn't only RAM; the CPU performance is also inadequate. This laptop feels more like a $400 to $500 machine. My advice is to avoid this laptop unless it's significantly discounted and you're comfortable installing Ubuntu, where it provides a vastly superior experience.

This laptop is very nice. It’s help me with many things.

Great machine. I like the speed of it as well as the backlit keyboard. Very light.

It works great for my daughter’s schoolwork. I appreciate the associates knowledge and help through the entire experience.

It works pretty well. Some initial challenges with Whatsapp video but it was resolved by the Whatsapp support team. Also faced an issue with the auto rotate given its capability to turn into a tablet, so had to disable the auto rotate feature. Overall, it works great if you are a gamer.

I thought I was just upgrading from Windows 10 to Windows 11, but WOW I am truly enjoying the experience of the new HP Envy 2-in 1 Laptop!!! Thank you Best Buy for a wonderful experience.

This computer is perfect for us, great size, and works efficiently

I love the size of the computer itself . The key board is very visible. Good speed for what I need.

With the size, quality of picture, speed etc, it found this laptop is a great product

Battery life is ridiculous. I can also play games on it if I turn the settings down. It does have a pretty decent GPU. Backlid keyboard is very bright and easy to see at night. I like how slim and quiet it is. I almost never hear the fan come on. Would recommend!

I bought this laptop for my daughter in college. She loves it. It’s very nice and not too heavy.

Sleek and innovative. Love the fold over screen and speed of navigating through applications.