Customer Ratings & Reviews

I recently purchased a laptop from Best Buy, and I couldn't be more pleased with both the product and the service I received. The laptop itself is fantastic—sleek, lightweight, and incredibly fast. The display is vibrant, the battery life exceeds expectations, and performance-wise, it handles everything from daily tasks to demanding software without a hitch. It's clear that this device was built with quality in mind. What truly made the experience stand out, though, was the customer service at Best Buy From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely helpful. They took the time to understand what I needed and offered clear, honest advice without pushing unnecessary upsells. When I had a few follow-up questions after my purchase, they were just as responsive and courteous. It's rare to find both a great product and top-notch support in one place, but Best BUy delivered on both fronts. Highly recommended for anyone in the market for a new laptop or tech gear!

I recently got the HP Envy 14" 2-in-1, and it's easily one of the best laptops I’ve owned. The 2K touch display is crisp and vibrant—perfect for both productivity and streaming. I love the 2-in-1 flexibility, especially when using it in tablet mode for note-taking or sketching. The Intel Core Ultra 7 processor with 16GB RAM makes multitasking seamless—I can run heavy programs like Photoshop and multiple browser tabs without any slowdown. The 1TB SSD is lightning fast and gives me plenty of storage. Plus, it boots up in seconds! Build quality feels premium with its Meteor Silver finish, and the battery life comfortably gets me through a full workday. It’s perfect for students, creatives, and professionals alike. Highly recommend if you want a stylish, powerful, and ultra-responsive machine!

I’ve been using the HP Envy 2-in-1 for a little while now, and overall, I’m very happy with it. It’s incredibly fast and lightweight, making it perfect for daily work tasks like emails, documents, and multitasking between different apps. Setting it up was a breeze, and the 2K touch screen looks fantastic — super clear and responsive. One of my favorite things about this laptop is how user-friendly it is. Whether you’re using it in laptop or tablet mode, everything feels smooth and intuitive. As for the downsides, the battery life isn’t quite as long as I expected — it gets me through most of the day, but if you’re working heavily, you might find yourself reaching for the charger sooner than you’d like. Also, the laptop can get a bit warm at times, especially during more intensive tasks. Overall, the HP Envy 2-in-1 is a great choice if you need a powerful, portable laptop for everyday use, with just a few minor trade-offs.

This computer is great! The speed is incredible. I was between this and the Lenovo Yoga, but the geek squad online chat recommended this for the newer Intel processor. I think that was worth it, because I am really impressed with the speed. The display is bright even when using it right in front of a window, which I do often. Only when the sun shines directly into it is it hard to see. The touchpad is responsive. The 2-in-1 features is great, though it makes for a really big tablet. I haven’t tried taking notes with a stylus pen since I got it, but I presume that will be fine. I have had this computer for about a month and I do have 2 complaints, both rather minor. First, the volume doesn’t get very loud. Sometimes just the wind blowing makes it hard for me to hear, so I usually have it on 80-100 volume. That’s easily fixable with Bluetooth headphones! The second is that the face reader is bad. I really wish it came with a fingerprint reader to unlock because the face recognition only works with the right lighting and positioning. It only works for me about 50% of the time. Plus, I like to keep the camera privacy shudder closed and now I have to open it every time I want to log in. Overall, this is a really good computer. I think it would be great for any student or professional. The battery life seems really good. I usually get on for an hour or two a day to watch tv or check emails and I can go 5 days without charging it. Charges fast, too. I have the 14” and it’s the perfect size. There are better laptops out there, but this would meet the needs of any regular user. 4.5 of 5 stars from me!

I recently upgraded to the HP Envy 2-in-1 14” Touch-Screen Laptop with an Intel Core Ultra 7, 16GB of memory, and a massive 1TB SSD, and I must say, this laptop is a game changer! From its sleek Meteor Silver design to its seamless performance, this device has truly raised the bar for what a laptop can offer. Design & Build: The Envy is impressively thin and lightweight, making it perfect for on-the-go professionals and students alike. The 14-inch 2K touch screen is vibrant and responsive, perfect for detailed creative work, reading, and media consumption. I love the 360-degree hinge, which allows me to effortlessly switch between laptop, tablet, and tent modes—great for presentations and casual browsing. Performance: Powered by the Intel Core Ultra 7, this laptop handles multitasking with ease. Whether I’m running resource-heavy software for work, streaming in high resolution, or editing videos, the performance remains buttery smooth. The 16GB of RAM ensures that switching between apps is lightning-fast, and the 1TB SSD offers ample storage for all my files and media without slowing down the system. Battery Life: The battery life is exceptional! I can go through most of my day without needing to recharge, even with continuous use. For anyone who works long hours or travels frequently, this is a major plus. Additional Highlights: The backlit keyboard is comfortable and perfect for typing in low-light environments, and the built-in fingerprint reader adds an extra layer of security and convenience. Plus, the sound quality from the speakers is rich and clear, making video calls and media playback more enjoyable. Final Thoughts: The HP Envy 2-in-1 strikes a perfect balance between high performance, sleek aesthetics, and innovative functionality. It’s the ideal investment for productivity, creativity, and entertainment. Highly recommend to anyone looking for a top-tier laptop that can handle it all with style! Thank you, HP and Best Buy, for offering such a stellar product that has transformed my work and leisure experience!

I purchased this for someone else, but I spent a few hours with it getting it ready for the other person. Nice and fast. Has some bloatware that was easy to uninstall. Screen was bright, ultra clear and touch screen was quite responsive. Plenty of USB ports (type A and USB-C). It is also small and lightweight. My friend has been using it overseas and says the battery life is great and has no complaints.

Love it,very lightweight, folds to a note pad! Love the touch screen options. Speed is very fast, the picture is beautiful and battery life great! It's awesome

The HP Envy 2-in-1 laptop is a versatile powerhouse, perfect for both work and entertainment. Its sleek design, vibrant touchscreen, and responsive performance make it a joy to use. The battery life is impressive, and the flexibility of tablet mode adds convenience. A solid choice for anyone seeking a premium experience.

Sleek Design and ImI recently purchased the HP Envy 2-in-1 14" Laptop, and it has exceeded my expectations in terms of both design and performance. The ultra-slim, meteor silver finish gives it a premium look and feel, making it a stylish companion for both work and play. One of the standout features for me is the 2-in-1 functionality, which allows me to switch seamlessly between laptop and tablet mode. The touch-screen is responsive, and the Ultra XGA display offers vibrant colors and sharp details, making it ideal for both creative work and streaming content. Performance-wise, the Intel Core Ultra 7 processor, combined with 16GB of memory and a 1TB SSD, ensures that everything runs smoothly, even when multitasking with demanding applications. The speed and responsiveness are particularly noticeable when editing videos and running complex software. Overall, this laptop is a great investment if you're looking for a powerful, versatile device that doesn't compromise on aesthetics.pressive Performance

An amazing laptop! I love the automatic tablet mode, the touchscreen is amazing! I use it for coursework everyday and it has never let me down once! Seriously, GET THIS LAPTOP! its lightweight, sleek, and the processing speed is mwah! I usually have about 60 tabs of research (and entertainment ofcourse) open at all times and with the speed you wouldnt even notice, im telling you it can handle it all. With one of the fastest processors out there, its no surprise. The keyboard feels amazing to type on and the on screen one as well just feels so.. clean. Overall and amazing (and THE) choice for style, speed and comfort! 10/10, definitely recommend!

I recently purchased the HP Envy laptop as a temporary replacement while my larger 17-inch screen laptop was being repaired. I have been pleasantly surprised by how much I love this smaller, more portable device. The HP Envy is sleek, lightweight, and has a great battery life. The performance is excellent, and the display is crisp and clear. I have found it to be perfect for on-the-go use and I am considering keeping it even after my other laptop is fixed. Overall, I highly recommend the HP Envy laptop for anyone in need of a reliable and portable device.

The HP Envy 2-in-1 14” Touch-Screen Laptop offers a balanced mix of performance, portability, and visual quality. It’s ideal for users who want flexibility between a laptop and a tablet, with ample memory and storage to meet diverse needs. The beautiful display and sleek design make it an appealing choice for both work and entertainment, while the solid build quality should satisfy anyone looking for a reliable, well-designed laptop.

I've had this Laptop for three months now and I love it. I enjoy the design. Super convenient to be able to fold it. I also like the touchscreen and interface. It performs really well using all Microsoft Office Apps. Works great for multitasking. I also like the multiple ports to connect other devices media. My only as would be for a better quality front camera. When in virtual meetings the image is not as nice as others. Besides that I recommend it. I use it as my laptop for side consulting work I do.

It is an excellent computer, I recommend it because it does everything it promises and more. I have been using it for a while and it has not presented me with any problems. I do my work perfectly and in my training time it has a clear and tangible image. Its touch screen system is excellent, easy to touch. Its keyboard responds quickly and its internal system leaves a lot to be said. Its programming is easy and pleasant to understand. Its RAM memory and processor do their job well, easy to respond.

Absolutely loving it. Its beautiful, powerful, efficient and was cost effective openbox deal. Was so easy to pick it up from Bestbuy. Couldn't get a better deal. Though, they should have allowed more than just 2 weeks to redeem $5 reward. My Niece, who will be going to college, is over the moon, esp the battery and speed

Love this laptop. Super fast and lightweight. Perfect for when I travel and need to carry one.

I purchased this laptop as an open-box deal, and for the price I paid, it’s an excellent value. The laptop is compact, powerful enough for my needs, and has good battery life. It serves as my secondary Windows laptop alongside my Mac, and so far, I’m really enjoying it. The only downside is the speakers—they’re not the best, but that’s something I can live with. I’m also unsure if the RAM is upgradable, so that’s worth checking for those who might need an upgrade. Overall, if you can get this on sale or as an open-box deal, it’s definitely worth considering. I got a great deal and have no regrets!

I recently purchased this laptop for college and I love it! Very fast, great battery life, perfect size and it hasn’t disappointed me at all.

I am enjoying this computer. Good size, meaning small to carry and good battery life. I am loving it. I had to return another laptop since that was not good and this is. Touch screen is awesome. And it can be folded. !!

My HP desktop computer really was a Best Buy from Best Buy!!! The batteries in the keyboard and mouse last for a long time. I the added security of having to pull the camera up to use it. The display is awesome.