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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 873 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's large screen size, impressive performance, and ease of use. Positive feedback also highlights its long battery life, responsive touchscreen, and lightweight design, along with ample storage and fast SSD. A small number of users reported overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 873 reviews
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great performance

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Good performance. Small things I noticed: speakers seem weaker than my last PC and sometimes the hinges don’t hold the screen up but I just handle it more carefully

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance of this laptop. Excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 24 Hour a Day Assistant!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a minister of two churches and have a lot of correspondence over internet. Also use Word for my sermons and bulletins, not to mention my personal data the I keep up with on it. This is the third HP laptop that I’ve had from Best Buy and it is fast and light for I carry it with me a lot. It has saved me from have an assistant to keep me lined out. This HP is my assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop to have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop, really helped with all my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Home Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! User friendly, easy setup and tremendous functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and good size screen able to see everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and meets basic needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop being used for online classes and so far has met needs and been user friendly. We purchased the domiscounted virus protection and had to sign up for auto renewals to activate. Thats annoying since will hsve to remember to cancel that in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It has all of the features i wanted and then some. My son said I didnt need all that, but for the price it was a great deal. I could not deal with my Chromebook anymore. I needed a real laptop that was comparable to my desktop computer. This is better than that too.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Works like I need it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is working pretty well for me. It's speedy, looks sleek, and does what I need it to do. The only downside is that I don't think the speakers sound that good. It's not a dealbreaker for me though since I can use headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is smooth, fast, and efficient. I usually dont purchase an HP but this one has done great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect laptop for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old personal laptop when it finally died. This is the perfect replacement. Purchase was easy, set up was easier. The screen size and clarity are just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Just right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to set up. Much faster than my old HP laptop. I couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in insurance about 10-12 hours a day and it’s a great laptop but most of the time I use the tablet mode and try to go back to laptop mode it gets stuck and have to reboot it. But every quick, very nice laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my son, works perfect, fast. I would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop for $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine a computer you buy from the store: you open the box and start using it within minutes. There’s no need for downloads because everything is preloaded, and best of all, it's free from annoying ads. The preloaded software for photos is decent. Best HP yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good value. It comes with Windows 11 which is new for me. Seems to have ample storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop has delivered as promised. Great processor storage and memory has been perfect for my recent freshman starting college.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Machine, Handy and Slim - the battery is good. Runs well

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    CPU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent back for price. Love the key board it lights up. Speed is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    my new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second envy computer, good bright screen, learning system from older, nice and fast

    I would recommend this to a friend
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