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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 873 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's large screen size, impressive performance, and ease of use. Positive feedback also highlights its long battery life, responsive touchscreen, and lightweight design, along with ample storage and fast SSD. A small number of users reported overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 873 reviews
  • Rated 2 out of 5 stars

    HP Envy 2-in-1 is fine - not great, but it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I had high expectations for this laptop as I was buying it brand new, I have been disappointed in the months since I purchased it. My previous laptop of 5 years finally kicked the bucket, so I purchased this one as a replacement because I need to have a laptop for my school and work. I have had numerous issues with the laptop's audio (cracking, not making sound at all, glitching, etc.), as well as it shutting down and generally being incredibly difficult to troubleshoot minor issues. It works a bit better than my old one (which is expected when comparing brand new vs. five years of heavy use), but given the opportunity I would not purchase an HP device again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for coding, gaming and productivity and other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my student needs. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price i was able to get it (800). Just upgraded from my old hp and this computer hasn’t given me any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. Great choice. I wasnt sure but was convinced by the salesman that this was the one to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop. Would be better if there was a keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Riley Vigil - Sales Associate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate, Riley Vigil was awesome! Answered all my questions. Explained all of the features really well!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    About HP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, so far I like it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just open the laptop. Look great, can't say anything yet. I will let you know more after I use couple of months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. User-friendly. Really like the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Envy 360 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a great buy. My first laptop and I am glad I bought this model and size. Music sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but some issues with sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give it 5 stars as it has a few issues with sound. Sometimes there is so sound when started so a reboot is necessary. Otherwise, works as expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not a great place to purchase or fixed computers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the 4th computer i purchased. 3 defective ones. i was thrown out of the Holmdel, New Jersey Best Buy, full Membership, the manager would not touch my computer. he said show me what is wrong. they called the police and the officer witnessed the pointer moving around by itself opening programs, took it to the Manalapan,someone has access to my computer. i still have many things wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal! Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal my husband loves his new computer. It's really helped with his work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. If there was a number keypad on the right side i would have given it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my last computer. Faster RAM and processing power. Great price when I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop , my mom is happy to use it , graphic card and processor more than needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PCGood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten into too much usage, but what i see I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad did not fully set up the printer had a follow up they did not show up disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Meets all my office needs and reliable

    I would recommend this to a friend
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