Customers commend the Envy 2-in-1 laptop's large screen size, impressive performance, and ease of use. Positive feedback also highlights its long battery life, responsive touchscreen, and lightweight design, along with ample storage and fast SSD. A small number of users reported overheating issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 873 reviews
Rated 2 out of 5 stars
Chrome = overheating
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Open to chrome tabs and it starts to heat up. Awesome display but overheating is a huge turn off and I returned it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Good sales and Customer Service, bad HP
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The touch screen did not work so returned - 1 star, reading customer reviews, I believe there are many that have had problems and for many years and HP has not fixed it.
If I could give stars for the individual I purchased from and customer service at the Roanoke Best Buy it would be 5+
No, I would not recommend this to a friend
Rated 2 out of 5 stars
its soso
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish they made it in a bigger screen and keyboard
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I went to register this computer with HP I found out it was a discontinued model. There was not any indication of this on Best Buy's website when I purchased it. It was intended as a Xmas gift for a college student and a discontinued model would not have been appropiate.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
High and low for bestbuy experience.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was so excited to receive my my laptop. But when trying load windows 11 things went south. I requested a exchange but got a cancel order. Can't understand why I get a replacement.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Died in 2 months
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lasted only 2 months before just randomly dying. Gotnit serviced at bestbuy (10 out of 10 to them) and they suggested just refunding and getting store credit then trying to fix this device.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Hp laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The hp laptop for Christmas after a month the laptop just blank out and wouldn't turn on
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Black screen after 2 months
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got the dreaded black screen after owning the product for 2 months. Had to revert to factory settings. Returned for a Lenovo.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Broke in less than a month
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return it. The wi fi stopped working. Got another laptop.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
HP Trade in is a scam
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst experience ever. Trade-in was a scam to get you to buy.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not working after 2 months
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not working after less than 2 months. Let’s see how HP support goes.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Hp
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very glad for a great laptop version very good
I would recommend this to a friend
Rated 1 out of 5 stars
Don't buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not like operating system, confusing to use. Didn't come with directions
No, I would not recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
The greatest ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Featuring a 16" (1 foot, 4 inch) touch screen, 1 Terabyte Solid State Drive, and Meteor Silver base!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
Pros mentioned:
Processor speed, Screen size
Rated 5 out of 5 stars
nice laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good laptop…with good display quality and nice processor
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
It works great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it works great. I’m using it mostly for school work and it is able to multitask with no difficulty. I highly recommend this laptop.
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed
Rated 5 out of 5 stars
Laptop review
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop, computer. It was very reasonable and is quite fast and easy to use
I would recommend this to a friend
Rated 5 out of 5 stars
Great computer, terrible customer service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine. Decent value. I was less than impressed with the customer service. I was in the computer department for about 20+ minutes and no one offered me help or asked if I needed anything. Once I found the computer ON MY OWN that I wanted I had to leave the computer department to find a staff associate to get it fore to purchase. I spent over an hour and was so frustrated with the lack of customer service.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love it
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got to replace my old laptop after it crashed. This is so easy to use and i love it
I would recommend this to a friend
Rated 4 out of 5 stars
Key board keys reversed
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the laptop but it has a problem with the keyboard. I have found 2 different number keys that when holding the Shift Key down gives the wrong symbol. The shift 2 instead of showing the @ sign it has the " sign, it's not a bad problem I just go to the shift " key when I want the @ and it gives it to me. When I have the opportunity, I will take it to the geek squad and see if they can correct it. other than that, it is a good PC. I just have to remember that it is reversed when I use it.