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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 894 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's large screen size, impressive performance, and ease of use. Positive feedback also highlights its long battery life, responsive touchscreen, and lightweight design, along with ample storage and fast SSD. A small number of users reported overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-894 of 894 reviews
  • Rated 5 out of 5 stars

    The greatest ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Featuring a 16" (1 foot, 4 inch) touch screen, 1 Terabyte Solid State Drive, and Meteor Silver base!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to replace my old laptop after it crashed. This is so easy to use and i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Key board keys reversed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but it has a problem with the keyboard. I have found 2 different number keys that when holding the Shift Key down gives the wrong symbol. The shift 2 instead of showing the @ sign it has the " sign, it's not a bad problem I just go to the shift " key when I want the @ and it gives it to me. When I have the opportunity, I will take it to the geek squad and see if they can correct it. other than that, it is a good PC. I just have to remember that it is reversed when I use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ask and you shall receive!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is exact what I asked for it to be.o wanted something for personal use and not business. Something simple and not high maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started working with it so not much feedback. It is a good value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beautiful laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a really beautiful color and its so fast. I can code and still get to fo back ro me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Have started learning about all the special features of the item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great has all the features i need and was priced right

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my HP- 2-in-1 16" Wide Ultra XGA Touch Screen Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember the gals name but she was Awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase. It is very slick with style and versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store EVER!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great service at BestBuy! My favorite store!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too big to be a paperweight, but here we are

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRICKED! Lasted 13 months - 1 month out of warranty. Yes, it has great features, but from early on - maybe month 4? it would randomly restart about once every two weeks. Then recently another random reboot, then stuck in reboots until the BSOD. Now it won't even power on. Don't do it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP is misleading its products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Best Buy and HP told me the battery life would be 12 hours. It is actually only about 4 hours. When I confronted HP they told me it is 12 hours if you are not using the computer. The supervisor told me the HP sales department was just upselling their product. Purchase from a company that backs there products and does not mislead its customers

    No, I would not recommend this to a friend