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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 223 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the ENVY Desktop's excellent performance, ease of use, and ample storage as significant strengths. Many appreciate its compact size and quiet operation, while some found the power button placement challenging. Positive feedback also highlights the fast SSD and straightforward setup process. A few users noted some difficulty with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 223 reviews
  • Pros mentioned:
    Speed, Ssd

    Rated 5 out of 5 stars

    Great Home PC - Super Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a new home PC to replace my aging HP desktop. I considered both laptops and desktops in my search for a new computer. Considerations that led me to the HP Envy Desktop was the Intel Core I7, 16GB of memory, 1 TB SSD, and sufficient amount of USB ports. This PC boots up quickly and is extremely fast. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great, fast tower PC with an odd design quirk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start of by saying I use HP products almost exclusively; work laptop, home printer and not this beauty! I love almost everything about this PC, it is blazing fast ... but for the life of me I cannot understand one design ... all 4 USB port on the back of the PC are USB 2.0 ... the 4 USB ports on the front of the PC are USB 3.0 (plus a type C on the front). WHY? I have an external HB and external SSD that are both USB 3.0, so to get the best speed they must be connected to the front of the PC. I just don't understand that. Hopefully I'll be able to install a USB 3.0 card but for the purchase price, I shouldn't need to do that. Just a bad design in my opinion. That being said, it performs flawlessly and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as big as I thought it would be (which is a plus), very fast, quiet and sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    HP -ENVY Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size and low profile. Impressed with the response time and the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP COMPUTER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer So fast and I really love it. I buy all my electronics from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Happy with this purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my “open box” new HP Envy desktop computer about three weeks ago to replace my 12 year-old Gateway—what a difference! The solid state drive makes everything faster. It has the standard HP graphics card and for my purposes that’s been fine. I’m still learning Windows 11, and having the “Start” in the middle of the screen is taking some getting used to after 25 years in the lower left corner, but everything works well together and I’ll figure it out. I’ve received outstanding support from the Geek Squad and Microsoft through my transition to the new machine. I haven’t had an issue requiring a call to HP so far. If you are used to a heavy tower computer, this isn’t it! About thirteen pounds and a third the size of the Gateway. The wireless keyboard and mouse that come with the Envy are very good, but the keyboard is similar to typing on a laptop and seems small. I did buy a DVD burner/player because I have too many disks of music and movies to let go. I plugged my many years old speakers into the jack and they sound better then ever. I have a lot more to learn, but that’s more software issues than the computer. I’m happy with this purchase—more so every day.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    State-of-the Art Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a state-of-the art computer from Hewlett-Packard. I couldn’t upgrade my old computer from Windows 10 to Windows 11, so I purchased this one. I matched it with a 27 inch Hewlett-Packard monitor. They work together flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Ssd

    Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a month in with this desktop and Iam so impressed with the speed. I jump from website to website with ease and work is a breeze. Also, with the SSD hard-drive it is quiet as a mouse. Very nice computer. I replaced an eleven-year-old HP. Should have done this years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Power button

    Rated 5 out of 5 stars

    HP ENVY Desktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer boots up very fast. USB ports are conveniently located on the front of the unit. The power button is small and not always easy to initiate. The lack of a disk drive is a minor issue as one is available for a nominal cost. Overall am very pleased with the performance of the unit. Plenty of memory and fast operaions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Well ssatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer -- it works well and is fast. I'm not enthusiastic about Windows 11 but am figuring it out. The picture seems to suggest that an optical reader/writer can be added, but that is not the case with mine. I have to buy an external drive. The TotalTech people were very helpful -- I'm glad I have it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    HP Envy Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quiet. The smaller footprint fits neatly on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and storage. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast computer Easy to set up Good quality for price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Fast, with great storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Bought to replace an older PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to replace my 11 year old desktop computer and found the house envy at Best Buy. The ssd hard drive and the quick start up time we’re really the deciding factor for me. I did add a portable cd/dvd read /write device as I still have need of burning CDs and reading them for music-overall, I’m very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect new home computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're extremely happy with our new PC. it's very fast and easy to use. My wife doesn't like new things but this exceeded both our expectations. It easily integrated all our old programs and works well with our new applications.

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer..the power button poorly engineered as it is flat and hard to press on

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Fast and smal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new desk top computer. This computer is very fast and what I really like about it is small and I can fit it in smaller places. Not Big and bulky like old 16 year computer was.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A real winner!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 8 year old HP Envy tower, this machine is a monster! It fires up in 12 SECONDS! (compared to the old one's 3-5 Minutes!) The graphics are top of the line, and the sound can be pumped up to 2channels, 16 bit, 192,000 HZ (studio Quality)-the music grew in detail with higher highs and lower lows-my subwoofer adds depth now that was never tapped before. (don't know why it wouldn't output 5.1, though.) Surfing the net means instantaneous page turning. The included WIRELESS mouse and keyboard are a delight to use. I am very happy with this purchase and definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite easy to set up, especially if you have a Microsoft account. All office apps and websites from ms edge loaded automatically! Fantastic quick set up process! Machine has plenty of firepower for business apps!

    I would recommend this to a friend
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