Customer Ratings & Reviews

Greta computer at a great price. Would buy again..

Excellent quality and performance at a great price. Loaded.

Fast computer. Works great for my home computer...

I bought the HP Envy but it bogged down frequently and froze several times (common problem, I hear). Granted, I have video editing software that's demanding but I didn't have that issue with my last computer. I exchanged the HP for the ASUS. The ASUS was about $100 more but has a 3-year in home service warranty including accidental damage so it's well worth the difference just for that. I got it set up and this thing is extremely fast. Running my video editing software with over 2 dozen tabs open on 2 browsers AND watching a streaming webinar, there are no issues whatsoever. The advertised specs are identical to the HP Envy so I don't understand. I noticed the HP uses 1-16GB ram stick and the ASUS has 2-8GB ram sticks. Maybe that's why. I don't know, but whatever the reason, the ASUS is significantly faster & much smoother running under heavy demand than the HP. The HP Envy is not what I expected based on the specs. NOT recommended.

Smart buy. Decent price. Need to setup with My monitor.

Fast and impressive, bug difference from the old computer.

Good purchase for the price; fast with the I7 technology

A lot faster than the pervious model HP I was using

Overall, I am satisfied with this product. However, when I am using it, everything (mouse, screen, etc.) freezes and all I can due is reboot the computer. I haven't had time to call the Geek Squad, but I will shortly.

HP Envy Desktop - Easy to set-up and user friendly.

Our small business computer failed after 10 yrs , I went to Best Buy & Purchased another HP , which is the only computers we have ever had except for 1 Dell . But this HP Envy desktop with Intel Core i7 was easy to set up , we started our Carbonite backup which should have taken about 30 hours ended up taking 2 1/2 days because within the first 3 hours of backing up it started freezing up , you have to shut it all down & reboot , then it to where it would do it after 1 hour of backing up , so we thought maybe it was the back up process so we muddled thru it , finally get it done . Started entering simple invoices & checks kept freezing up , called Best Buy they said we would have to bring it back in & get another one , well that was not an option at that point after spending 2 1/2 days backing up all our files & information, besides i am not a tech person I was not going to turn over that hard drive to who knows who . But we were saved by You Tube & a lot of great tech wizards who provided us with the information on how to fix the problem & it took a lot of time but apparently it is working 3 weeks now & no freeze ups . My question is if you know you have a defective product why do you continue to sell it & put it on your customer to correct the problems .

Excellent product, so far it works well. Only negative, and a very slight one, was the fact of no veterans discount. For this, shame on you.

Great alternative to a smaller form factor. The specs were perfect for a power user who is running multiple programs and at least 15-20 windows open at a time. I have found that due to the larger casing this machine has not heated up as much as some of our smaller machines as well.

This computer is almost perfect. It does everything I need it to do. Only thing keeping it from a 5 star is a flimsy dvd drive, although I am glad to have one. I would purchase again.

Unit was defective out of the box. It froze up many times under all sorts of different conditions. I returned it to HP for repair and HP concluded it has a bad motherboard. Since it was going to take several more weeks to get a new motherboard from China, they are returning it to me unrepaired, and I plan to return it to BestBuy. However, I may simply exchange it for a new one with the hope that I just got unlucky the first time. Spec-wise, it still seems like it should be a good computer.

When our former desktop failed, a member of Best Buy’s Geek Squad suggested we consider the HP Envy desktop. She recommended this model, believing it would meet our computer needs, plus felt it was user-friendly. We agree and our very pleased with our purchase.

Had this computer for less than 3 days. It was constantly freezing up on me, had to pull the plug to get it to restart. Great computer other than that little fact! I really wanted to like this computer - it had great speed and easy to set up - just froze up and I didn't want to have to deal with that! Back to the store it went.

I would give this a 5 star review, but after setting up my computer freezes every once in a while. The price for specs and keyboard mouse combo, It's a good deal imo

Good computer for everyday use. Was a little disappointed considering the price. HP makes desktops that run and last as long as this one probably will at a lower price.

This is a huge improvement over the pervious Dell product. Makes editing videos quick and easy. Simple to install and set up.