Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $347.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 2045 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Envy x360's strengths lie in its responsive touchscreen, impressive performance, and user-friendly design, making it a lightweight and convenient device. However, some users express concerns about the battery life and the absence of a number pad on certain models. While the audio quality has received mixed reviews, many appreciate the overall value and sleek aesthetics of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,045 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of gear. Use this and my MAC almost daily.... getting to the point where i like this laptop more... Large Screen, Touch screen, Nice keyboard, and communicates easily with my classmates who all have PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr Babatunde

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is the best from Best Buy, so you know deals are going on right now on this laptop, I have one and it’s works great even made my to get one too on my Bestbuy account with a good deal and now we have two of it from Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop I bought

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop it’s working wonderful I love I recommend to buy this one

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Senior Life Insurance Agent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computers I’ve purchased from you guys in the last 10 years. It helps me so much more having a touch screen as well. It make my zoom appointments so much easier and looks more professional. You guys always come through. THANKS

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    HP Envy good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the performance and style of the HP Envy. The key board is somewhat hard to see even though it is backlit. Dark keys with white letters would be easier to see then the white on silver. Also the touch pad is too easy to hit and move the cursor. It is quick to start and has a good screen/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp envy laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this open box laptop for a really good deal which is why it’s a thumbs up from my side. The experience at the store was slow and took an hour for the staff to find the laptop that aspect could be improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for about 2 years now and it’s great. I got it for school (Cybersecurity major) and it’s been worth my money. As long as you take care of your things you should be fine. The speed and charge are great. This should be well enough for the average person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but speakers are disappointing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer less than a month and have only really used it a handful of times but I am overall happy with what I got for the price when I bought on sale. I have heard the with hp 2 in 1 laptops the hinges have a shorter lifespan than you would expect but I plan to handle it with care for this reason. My biggest issue is the sub par speakers. It seems the only sound comes out from the bottom of the laptop and this seems okay when it is on a hard surface (but still max volume isnt very loud) BUT to have this on your lap or a blanket on your lap you can barely hear it at full volume. I tried to find a solution online since there are speakers on the side of the keyboard that I assume are not just for decoration but didn't find anything to improve sound. If I can't figure out how to make the top speakers work then I am annoyed they didn't opt to use the space for number pad.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They build quality is fantastic, the screen is bright, and it is more than powerful enough for many applications. I wouldn't recommend it for heavy gaming, or demanding titles, but for light games it's good enough. Touchscreen is also a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hp envy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is this good product i have ever bought and its working excellent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Adobe and Sims 4

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Adobe programs, and sims 4, currently have a mods folder with 50GB and it runs good, sometimes lags but that’s bc the mods and the graphics are at medium. Can run high too with fewer ones.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for work at a dealership. I can run a full ticketing system, dealership webcall, and use it as a programming tool all at the same time. It doesn’t lag and it keeps up with all program demands. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Laptop review

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP laptop! The clarity of the video is top notch. When calculating large spread sheets there is no delay. Never an issue when adding a second screen. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been the best one I have owned. I finished my counseling class and now I’m a certified counselor. I would recommend this laptop to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Responsive, does not heat and has good battery

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with good battery life Stay cool and is very responsive The touch screen works very well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy series has traditionally been known for its sleek design and solid performance and trust me when I say it was beyond expectations and am so happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I like it... a lot!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I got it for three hundred dollars off from Best Buy. I googled the heck out of all the lap tops...and this one kept coming up as the best option for the money. I use it for Word mostly. I also added a Samsung flash drive with 256gb; a HP Pen (which works great for selecting and moving things, I don't use it to draw); a HP Mobile Mouse which is bluetooth and attaches itself instantly to the computer; and a nice case that fits the top and bottom and you can put your pen in the holder... All 'n all.... a very nice super fast system for a fair price. Worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. Im not a laptop fan but the easy use of this particular model been wonderful. I can use voice activation for almost everything. The voice activate is very accurate, no misspelled words or auto correct.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop. It is easy to transport, and much faster than my previous laptop. I take it with me to various crafting workshops to use with my die cut machine program. The screen color drfinition is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Nice Little Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much so far. Nice size and does everything I need it to do. Seems quick and responsive and is nice and lightweight to carry around.

    I would recommend this to a friend
Sponsored