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Customer Ratings & Reviews

Your price for this item is $347.99
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Customer reviews

Rating 4.6 out of 5 stars with 2045 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Envy x360's strengths lie in its responsive touchscreen, impressive performance, and user-friendly design, making it a lightweight and convenient device. However, some users express concerns about the battery life and the absence of a number pad on certain models. While the audio quality has received mixed reviews, many appreciate the overall value and sleek aesthetics of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,045 reviews
  • Rated 5 out of 5 stars

    Works fast for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Runs fast and graphics are nice and clear. Camera is really nice for Zoom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    store employee was very helpful.He helped me select the best computer for my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TOAST IN 1 YEAR

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for just over 1 year. Speaker went out. File explorer started spinning and locking up computer. I don't do por*n, click unknown links, or anything that would invite viruses. Geek Squad couldn't fix it. Factory reset didn't either. TOAST!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is incredible, the speaker is lovely, the keyboard is a good size for my big hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optics are brilliant and have great resolution Computer is fast and easy to use Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic speed, wonderful clarity and easy set-up. Glad I went with bigger screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have better instructions on setting up for older customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found it to be convenient when working in a low lit area. Touch pad nice too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a nice basic laptop but too basic for the price paid. I think I can get a stronger one for the same or even a bit more of a difference but definitely not the one I got so I’m glad I got the 60 day return plan cuz I’m going to try a more powerful one instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, clean set up so easy to get used I wasn't missing my old laptop in record time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my purpose. I teach fitness classes via Zoom the audio sounds like it is garbeled.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Ramona,

      I'm sorry to hear that you’ve had trouble with your laptop. I can imagine how frustrating this must be, but the fix is likely a simple one:

      Please visit this link to find solutions for sound issues: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=sound-issues

      If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.

      Alexis
      HP Care HP

  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, gets the job done. I don't use the computer for anything complex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a laptop as good as this one. Had an apple and it was not as good as this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager that helped us was awesome! So far, my daughter is enjoying her computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this computer. It was a great value for the price we got it at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it. Best pc I've ever had. The service at BestBuy was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fast and easy to use computer with a brilliant screen display. So far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the quality and functionality of my HP ENVY touch-screen laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP 2 in 1! The resolution is amazing and processor well worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP-ENVY 2-in-1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a laptop. This HP is exactly what I needed. It is fast, portable and easy to use.

    I would recommend this to a friend
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