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Customer Ratings & Reviews

Your price for this item is $429.99

Customer reviews

Rating 4.1 out of 5 stars with 28 reviews

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86%
would recommend
to a friend

Customers are saying

Customers have good things to say about the price of the Geek Squad Certified Refurbished 15.6" Touch-Screen Laptop. They feel that it is a good value for the money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for students movie makers and video gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it's small and light weight but still powerful enough for movies video games and school work love the ability to multitask too

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom, she uses it for internet search and communication (skype).The laptop is fast enough and for the price, there is little else that can beat this laptop in the sub $500 15" range. Only one thing which I didn't like it is a little heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this laptop performance specially for this price tag. Good for browsing and multi-tasking.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my children and they really love it. It runs very smooth and it is fast. I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great beginner computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good for a beginner computer. It is easy to navigate and an overall good product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew for Christmas. This item had the best specs for the price on the market. I researched for weeks until choosing this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    really bad laptop loaded with viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished laptop a couple of years ago and it turned out to be the best buy I ever made! This time, not so much! The laptop had every feature I was looking for with a great price, but as soon as I activated the antivirus software, it went crazy! the Geek squad looked at it and said that it needed a lot of work. But I am very happy with how easy it was to return and replace it. I ended up buying a new one for the same money, that did not have all the features I wanted. I will most likely not buy another refurbished computer. Thanks

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    problem in sleep mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has problem with sleep mode and battery sometimes drains up fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the shopping experience was easy and affordable, great laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for traveling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the laptop. I had a problem with connecting to my email account, however Geeks dialed in and fixed the problem. I was happy and impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great I use it all the time for work and especially school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just o. k. no wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen does not light up. A bit sluggish. Could be better to buy 1 T. Spend a little more and get wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has plenty of power and speed. I use it for browsing and playing music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for 3 weeks and I am very pleased so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what i need for my day to day computer needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what i need for my day to day computer needs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great for the price and has all the options I needed plus some

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter need a laptop for college and this turned out to be perfect. Would recommend from this company

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not fund of windows 10 yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always I have never gotten a bad product from Best Buy and this is no exception. Good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for what we got, works great for senior getting ready to go to college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she absolutely loved it!

    I would recommend this to a friend
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