
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.


Q: what kind of warranty is offered on the refurbished laptops?
A: 1 year manufacture; 2 year from store @ $55. (optional)
A: Yes, there was a warranty with the product.
Q: Can I hook up my blu ray player on the hdmi output?
A: No, the HDMI on your computer is an output only.
Q: Is there a free upgrade to Windows 10 with this?
A: Yes, I was able to upgrade to Win10
Q: Can I get this item on the purple color?
A: This HP PC ships only in black.
Q: where can i get a free user manual for this?
A: User manuals are available from the manufacturer's website.
Q: Is everything working on this laptop?
A: HP products, that are factory refurbished, are tested by HP to meet the standards of a new product. New products that are returned to HP have the option of being refurbished. The customer may have returned the product due to malfunction, damage, change of mind, or purchase of the wrong product. Even if nothing is wrong with the product, it cannot be resold as a new product. Some HP refurbished products may or may not have small, slight blemishes or dents. These would not be severe, but barely noticeable, if at all. Refurbished products ship with the same items shipped with the original product, and may include either the standard HP warranty, limited warranty, or no warranty.