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94%of customers recommend this product.



Customer Ratings & Reviews

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    • Brand Response

      HP Team 

      November 20, 2017

      Hello BoogeyMan, thank you for taking the time to submit a review. I appreciate your feedback and I apologize for the unsatisfactory experience. HP products generally have a year warranty. I understand you have successfully connected your printer to a wireless network, but the connection drops. When the printer loses its connection, the printer goes offline and you cannot print from your Windows 10. I appreciate your efforts to try and resolve the issue with our phone support. If you've been experiencing ongoing intermittent loss of network connectivity, then first update the printer firmware. For instructions on how to update the firmware try the following link:

      HP Support HP