Customer Ratings & Reviews

I've had this printer for about five months now. Initially, I was reluctant to buy this one because of some negative reviews on the HP website. After studying the content of the year old reviews, I surmised that the problems behind the complaints were most likely related to HP's software not having been updated for Windows 7. Further research uncovered that by the fall of 2010, HP had updated their software and I took a chance. PROs I'm glad I did. It installed on my LAN with no problem. And has been working perfectly ever since. It is IPv6 ready, which is something to look for with any new network products you purchase. I especially like the quick duplex printing, which I use a lot. It also has the capability of manually assigning it an IP address. This came in handy when several of the 12 networked devices on my LAN all began competing for IP address 10.0.0.2 after a full system-wide reboot. I assigned this printer to 10.0.0.7 and it stays that way. The FAX setup went swiftly, cleanly, and worked both incoming/outgoing without a hitch. The ADF has yet to misfeed a document. The color of the printed products is very professional looking. My wife's Internet/home-based business is color based with over 175 colors being printed from time-to-time. We've printed on plain paper, color laser paper, photo paper, glossy brochure paper, matte labels, glossy labels, gold foil labels, cardstock, semi-gloss business cards, several envelopes, and matte transparencies. All with no problems. The tip-out, manual feeder tray (Tray 1) on the front is easy to get to and easy to adjust for various width paper, envelopes, and labels. It handles small envelopes and mini-sheet labels just fine. I love the flip up LCD display. It allows easy viewing of the screen when sitting or standing in front of it. I do both. CONS Unfortunately, the minimum width paper this printer can handle is 76 mm and the width of a standard personal check is 70 mm. So they can't be feed reliably. I'll have to keep my old black HP LaserJet 1300 around just to print and endorse personal checks. I didn't think to check on this specification before I purchased it. That probably would've been a show stopper if I had. Obviously, the biggest complaint is the high cost and low sheet capacity of the toner cartridges which is outrageous! But, I knew that before I bought it. These four cartridges run about $120 a piece meaning that replacing all four runs over $500 with tax and/or shipping! The print quality is awesome, but good lord that's a big expense just to print paper. Fortunately, it allows you to override the toner low and out warnings so you can squeeze out every sheet of paper possible. I bought my first laser back in the early 1990s and it had a $50 black toner cartridge that was rated for 8,000 sheets of paper. It lasted for a long, long time. These cartridges will set you back over $500 and only have a 2,500 sheet capacity. I'm not good at math, but I believe that is over a 3,200 percent increase in printing cost over the last 20 years! Maybe someone better at math can check that for me. But, in all fairness the cost of a color laser in the early 1990s was over $20,000. Now a good one like this one is less than a $1,000 dollars. Overall, it's the best printer I've ever owned, but costly to operate. However, you get what you pay for. Yet, HP could come down quite a bit on their overpriced consumables.

THIS PRINTER REPLACED A 17 YEAR OLD LEXMARK, AND THOUGH THE INK IS EXPENSIVE THE QUALITY IS TRULY REMARKABLE, AND SO IS THE SPEED. THUMBS WAY UP!!!!