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Customer Ratings & Reviews

Your price for this item is $159.89
The comparable value price is $239.89

Customer reviews

Rating 4.2 out of 5 stars with 1087 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 8135e for its excellent print quality, ease of use, and overall performance. The setup process is generally considered simple, and the printer's size and quiet operation are appreciated. However, some customers have reported issues with connectivity and the printer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,087 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRINTER!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst HP printer I've ever purchased. I bought in June of 2024 and its gone through 3 boxes of HP ink cartridges since then. I've only printed 587 pages. Now, 3 months later, it no longer printing in color. DO NOT BUY THIS PRINTER!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning this item due to customer service. I usually do not rate bad service only good service. I feel I experienced a bate and switch from your Geek Squad. I have been an excellent customer and member for 30 plus years in CO and FL. I am very sad your staff did.not value my loyality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy Epson not HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IT guy talked me into HP. I have an Epson but it no longer is compatible with Windows 11 without extra from my IT department. So I bought this printer. The day it showed up, I tried to set it up. However, it was broken. 2 hours on the phone with HP they agreed to send another printer. It was to be here in 4 days but it hasn’t shown up. I tracked it and it says another 6 business days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good luck loading paper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It take NASA engineer to load the paper tray. This is the most user UNfriendly printer I have ever owned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EXTREMELY SLOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so slow especially the scanner that I would never recommend it to anyone. It also stops you from scanning by saying scanner busy when it is not busy and takes an even longer time to fix that problem each time yourself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself the headache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a different brand, this printer isn't worth your time. Won't stay connected to the internet and it has to be connected to print. Save yourself the headache and buy a different printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse printer ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse printer. Constantly freezing. Can’t handle more than 12 pages then it stops and resets. Big mistake

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother with this printer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this printer less than 2 weeks after purchase. Printer worked one day and then stopped printing. Had to contact HP support and redo printer setup. Again, worked for one day and stopped printing. That was enough. returned printer and replaced with an Epson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non service on newly purchased product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get it working so have no opinion. Apparently your store does not assist unless you pay someone to come to your house even though I have your products package that I paid for. Yet, you do not work on printers or assist customer with help to get it working so it sits here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP 8135e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older versions easily set up through screen. Now it was necessary to call customer service who I then had to speak to two different techs. I can now print but still can’t copy or scan which I specified was necessary.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is super slow. The document feeder cannot print double sided.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    so so

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it just ok alot of issues with wifi and set up print quality good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Bad HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad software no solution couldn't get it to print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No info given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noboby saud i have a limites amount of time to get free unk and i missed it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don't know why you would want a title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item did not ever work. I had Geek squad work with me and they were unable to fix. I said that the ink was not there.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tech dummie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the printer to pull in letter size paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fax function was not installed correctly at the factory and could not be repaired onsite. I returned this one and attempted to replace it with the 9125e. I had a worse experience and returned that one, too.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Kegmeister,

      Apologies for the bad experience.
      We'll like to help. Here's a some tips for using Fax:

      Receive a fax
      You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes
      manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming
      calls and receives faxes after the number of rings that are specified by the Rings to Answer setting (The default
      Rings to Answer setting is two rings).
      If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer
      reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature,
      the printer prints the fax on two pages.

      More information can be found in the User Guide:
      https://kaas.hpcloud.hp.com/pdf-public/pdf_7649962_en-US-1.pdf
      Fax section is on page 43/137.

      For more resources on this printer:
       https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return ed. HP is not built good anymore. Bought different brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was challenging to get "set up" myself without assistance but I do like many of the features that are offered. As for use, I am just beginning to incorporate it into my printing needs.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi RuthP,

      Apologies for the bad experience.
      We'll like to help. Here's a detailed unboxing & setup video:

      https://www.youtube.com/watch?v=ml7gulfuDGg

      For more help resources on the printer model, the following videos will be useful:
       https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 1 out of 5 stars

    Hp junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk printer waste of money, buyer beware, total crap

    No, I would not recommend this to a friend