Customer Ratings & Reviews
- Model:
- OJ Pro 8135e /40Q35A#B1H
- |
- SKU:
- 6565476
Customer reviews
Rating 4.2 out of 5 stars with 1087 reviews
(1,087 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the OfficeJet Pro 8135e for its excellent print quality, ease of use, and overall performance. The setup process is generally considered simple, and the printer's size and quiet operation are appreciated. However, some customers have reported issues with connectivity and the printer software.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DO NOT BUY THIS PRINTER!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst HP printer I've ever purchased. I bought in June of 2024 and its gone through 3 boxes of HP ink cartridges since then. I've only printed 587 pages. Now, 3 months later, it no longer printing in color. DO NOT BUY THIS PRINTER!
No, I would not recommend this to a friendRated 1 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this item due to customer service. I usually do not rate bad service only good service. I feel I experienced a bate and switch from your Geek Squad. I have been an excellent customer and member for 30 plus years in CO and FL. I am very sad your staff did.not value my loyality
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy Epson not HP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My IT guy talked me into HP. I have an Epson but it no longer is compatible with Windows 11 without extra from my IT department. So I bought this printer. The day it showed up, I tried to set it up. However, it was broken. 2 hours on the phone with HP they agreed to send another printer. It was to be here in 4 days but it hasn’t shown up. I tracked it and it says another 6 business days.
No, I would not recommend this to a friendRated 2 out of 5 stars
Good luck loading paper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It take NASA engineer to load the paper tray. This is the most user UNfriendly printer I have ever owned.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi PaulB
Apologies for the bad experience.
We'll like to help. We'll suggest the following resource (example) that shows how to load a Legal size paper into the tray, this will give an idea how the paper tray works.
Load and use Legal size paper:
 https://www.youtube.com/watch?v=fyTNpZb5UBg
Moreover, updating the Printer firmware will help ensure overall reliability of the printer:
Update Printer Firmware (via Control Panel):
 https://www.youtube.com/watch?v=HDzj0LkNIPY
After updating the firmware, use HP Smart app to setup and connect printer to the network.
For more help resources on this printer:
 https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Rated 1 out of 5 stars
EXTREMELY SLOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is so slow especially the scanner that I would never recommend it to anyone. It also stops you from scanning by saying scanner busy when it is not busy and takes an even longer time to fix that problem each time yourself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Save yourself the headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a different brand, this printer isn't worth your time. Won't stay connected to the internet and it has to be connected to print. Save yourself the headache and buy a different printer
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse printer ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse printer. Constantly freezing. Can’t handle more than 12 pages then it stops and resets. Big mistake
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't bother with this printer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this printer less than 2 weeks after purchase. Printer worked one day and then stopped printing. Had to contact HP support and redo printer setup. Again, worked for one day and stopped printing. That was enough. returned printer and replaced with an Epson.
No, I would not recommend this to a friendRated 1 out of 5 stars
Non service on newly purchased product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get it working so have no opinion. Apparently your store does not assist unless you pay someone to come to your house even though I have your products package that I paid for. Yet, you do not work on printers or assist customer with help to get it working so it sits here.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi SandraR,
Apologies for the bad experience.
We'll like to help. Here's a detailed unboxing & setup video:
 https://www.youtube.com/watch?v=nZM39cWeG0c
If a 2nd Device needs to be added, this resource will be useful:
 https://www.youtube.com/watch?v=dq4pjCA-xSo
Here's some scan and copy resources for the printer;
1. Setup & use Scan to Email:
 https://www.youtube.com/watch?v=zSixRVsmoY8
2. Scan to USB:
 https://www.youtube.com/watch?v=0MLpsVSZ-1c
3. Copy 1-sided document to 2 sided
 https://www.youtube.com/watch?v=FNlDvRT2Ca8
For more help resources on this printer model:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Rated 1 out of 5 stars
HP 8135e
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Older versions easily set up through screen. Now it was necessary to call customer service who I then had to speak to two different techs. I can now print but still can’t copy or scan which I specified was necessary.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi MaryH,
Apologies for the bad experience.
We'll like to help. Here's a detailed unboxing & setup video:
 https://www.youtube.com/watch?v=nZM39cWeG0c
If a 2nd Device needs to be added, this resource will be useful:
 https://www.youtube.com/watch?v=dq4pjCA-xSo
Here's some scan and copy resources for the printer;
1. Setup & use Scan to Email:
 https://www.youtube.com/watch?v=zSixRVsmoY8
2. Scan to USB:
 https://www.youtube.com/watch?v=0MLpsVSZ-1c
3. Copy 1-sided document to 2 sided
 https://www.youtube.com/watch?v=FNlDvRT2Ca8
For more help resources on this printer model:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Rated 2 out of 5 stars
Slow Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is super slow. The document feeder cannot print double sided.
No, I would not recommend this to a friendRated 1 out of 5 stars
so so
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it just ok alot of issues with wifi and set up print quality good
No, I would not recommend this to a friend- Cons mentioned:Software
Rated 1 out of 5 stars
Bad HP printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad software no solution couldn't get it to print.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi JesusA,
Apologies for the bad experience.
We'll like to help. We'll suggest updating the Printer firmware to resolve printing on Samsung cell phone or Tablets as well overall reliability of the printer:
Update Printer Firmware (via Control Panel):
 https://www.youtube.com/watch?v=HDzj0LkNIPY
After updating the firmware, use HP Smart app to setup and connect printer to the network.
For more help resources on this printer:
 https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Rated 1 out of 5 stars
No info given
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noboby saud i have a limites amount of time to get free unk and i missed it
I would recommend this to a friendRated 1 out of 5 stars
I don't know why you would want a title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item did not ever work. I had Geek squad work with me and they were unable to fix. I said that the ink was not there.
No, I would not recommend this to a friendRated 2 out of 5 stars
Tech dummie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the printer to pull in letter size paper.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fax function was not installed correctly at the factory and could not be repaired onsite. I returned this one and attempted to replace it with the 9125e. I had a worse experience and returned that one, too.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kegmeister,
Apologies for the bad experience.
We'll like to help. Here's a some tips for using Fax:
Receive a fax
You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes
manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming
calls and receives faxes after the number of rings that are specified by the Rings to Answer setting (The default
Rings to Answer setting is two rings).
If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer
reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature,
the printer prints the fax on two pages.
More information can be found in the User Guide:
https://kaas.hpcloud.hp.com/pdf-public/pdf_7649962_en-US-1.pdf
Fax section is on page 43/137.
For more resources on this printer:
 https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return ed. HP is not built good anymore. Bought different brand
No, I would not recommend this to a friendRated 1 out of 5 stars
Rep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was challenging to get "set up" myself without assistance but I do like many of the features that are offered. As for use, I am just beginning to incorporate it into my printing needs.
I would recommend this to a friendBrand response from HP Team
Posted .Hi RuthP,
Apologies for the bad experience.
We'll like to help. Here's a detailed unboxing & setup video:
https://www.youtube.com/watch?v=ml7gulfuDGg
For more help resources on the printer model, the following videos will be useful:
 https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Rated 1 out of 5 stars
Hp junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk printer waste of money, buyer beware, total crap
No, I would not recommend this to a friend





















