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$239.99

Customer reviews

Rating 4.2 out of 5 stars with 1162 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,162 reviews
  • Rated 5 out of 5 stars

    Solid all in one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality, speed and quality. Great bang for the buck. Easy set up. Great wireless feature.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Printer Goes Offline on Its Own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was very glitchy. Have great difficulty installing the printer particularly with connecting the network. The print will go offline on its own with no clear way of fixing it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Premium printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for scanning, printing of all type documents in all formats and styles, remotely or in person.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this printer is not printing anymore. Not sure what is wrong. Need a Geek to check. Not even 3 week old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Paper feed problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer started off very well, ran into problems with multiple pages being fed at the same time, printing on half of each page. Tried online solutions, ended up returing and chosing another model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device, Printer it very difficult to operate. I have talked to customer support service on loading drivers to my computer and it still does not work correctly. Today I try scan and email my time card , it did work . My Hp printer i replace did not have these problem,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and Courtesy.. The Sales Person was Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 8135e Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for the money. It doesn't set up as quickly as the manual indicates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My “TYPE” of printer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer at a sale price. ..easy setup..fax …wirelessdoes it all .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ez printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product but having a hard time using scan to email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for home use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, if i had one gripe it be it doesnt scan front and back.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Never Hooked Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this printer to hook up with my computer. I called HP and even let them have control of my computer and they couldn’t get it to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Faulty printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't stay online unless I reboot it, yet my computers are working. Geek Squad didn't fix it, so I have a new printer that doesn't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Great customer service from the gentleman who took the time to go over our choices with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Officejet Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP product! Different than previous printers re cartridges but looks like technology has improved.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality (hardware and software) product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality with tons of software issues. This product is not build with physical or software quality mindset. I had used Brothers printer for 4+ years without any issues and this one has software issues such as low responsive UI, flaky wifi connectivity, resolution is diff on scan to USB vs scan to email or cloud. USB drive is at the back of the printer. How inconvenient design mindset. If the UI gives an error, then it will just freeze.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own two of these. One for our small business and one for home. Love them and the instant ink!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very performance I will for every student and office use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Expensive paperweight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does HP make a functional printer? My previous HP printer uninstalled itself after every use. This one indicates it has completed tasks when it has done nothing. An expensive paperweight! And Geek Squad is not what it used to be. I waited over an hour for help installing this paper weight. Never got help. So, I installed it myself. It printed one test page and never printed anything every again!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed...will not let me print from my android phone..geek squad tech hung up on me after an hour of trying over the phone.

    No, I would not recommend this to a friend
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