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Customer reviews

Rating 4.2 out of 5 stars with 1162 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,162 reviews
  • Rated 1 out of 5 stars

    HP printer software is a nightmare to work with

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 1 star because the software for this printer is AWFUL, absolutely AWFUL ! Need to download 2 apps to run this on a PC. 2 !! Have to add a PIN every time you want to adjust settings. The PIN is INSIDE the printer so need to go to printer, open 2 doors to get to it. Quick Start guide does not direct you to full Owners' Manual Have spent 4 hours on the phone (so far) with HP tech support to find out how to use basic functions. Can't print the pdf you just scanned/created Can't access a print queue to cancel the print job the printer works VERY SLOWLY to start any job, print, scan, copy, fax the fax machine functions are very limited ANY received fax can only be printed out or ignored (can't save directly it to the PC... wonder why I can only print .. hmmm... every time you open the app, go to to new tab in the app, HP wants to sell ink A good company gone bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase but Carrie’s could of been bigger but I guess we’ll see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. Happy that the ink colors are individual cartridges.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my best printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain to set up, long long maintenance and noisy. Ive had HP printers and love instant ink..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and effecient printer! Love it! Going to get 2 more for the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is the way to go. HP has always been my favorite and the prices are unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP P[RINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer!! I did not get the 3 month ink deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Hp printer, when my old printer went out, I up graded to a newer model..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP officejet pro 8135e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, does everything i need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live it!!! Many capabilities. Great buy!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works according to my expectations so far. The HP Smart App also works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wrong printer and requested someone come and pick it up because I am disabled which is why I ordered it online to be delivered! I spoken with a woman who said someone would come and pick it up. NO ONE contacted me or came to pick it up! So here I am with a printer I have no use for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Delay processing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delay in processing print requests. Also make noise by the ink machine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product however replacement ink is expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 8135 series printet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home use with all it's capabilites with 2-sided copying is a huge plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teriffic and versatile printer. HP reputation for dependability and value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad printer. 2nd printer I gotten from Best buy. 1st one I took out of the store. 2nd bad printer I received I by truck. 1st one wouldn't print! 2nd one said it needed to adjust the alignment I push the button to align and it bagged 4 times and that was it. Haven't had time to take back to store! I'm sure they will try to give me another piece of junk!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT TOOK ABOUT 8 HOURS FOR THE GEEK SQUAD PERSONS TO CONNECT TO WIFI, AFTER FIXING OTHER PROBLEMS IT APPEARS THAT SOME OF THE FEATURES ARE GREAT,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Settings are impossible to change, HP doesn't answer support phone calls. If I could return it I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Bestie Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Had a Epson that the ink dried up in and confusing to understand.

    I would recommend this to a friend
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