Customer Ratings & Reviews

Only 1 star because the software for this printer is AWFUL, absolutely AWFUL ! Need to download 2 apps to run this on a PC. 2 !! Have to add a PIN every time you want to adjust settings. The PIN is INSIDE the printer so need to go to printer, open 2 doors to get to it. Quick Start guide does not direct you to full Owners' Manual Have spent 4 hours on the phone (so far) with HP tech support to find out how to use basic functions. Can't print the pdf you just scanned/created Can't access a print queue to cancel the print job the printer works VERY SLOWLY to start any job, print, scan, copy, fax the fax machine functions are very limited ANY received fax can only be printed out or ignored (can't save directly it to the PC... wonder why I can only print .. hmmm... every time you open the app, go to to new tab in the app, HP wants to sell ink A good company gone bad

Good purchase but Carrie’s could of been bigger but I guess we’ll see

Installation was easy. Happy that the ink colors are individual cartridges.

Pain to set up, long long maintenance and noisy. Ive had HP printers and love instant ink..

Nice and effecient printer! Love it! Going to get 2 more for the office

HP is the way to go. HP has always been my favorite and the prices are unbeatable.

Great Printer!! I did not get the 3 month ink deal

I always buy a Hp printer, when my old printer went out, I up graded to a newer model..

Excellent printer, does everything i need it to do

I live it!!! Many capabilities. Great buy!!!!!!!!!

Works according to my expectations so far. The HP Smart App also works fine.

I bought the wrong printer and requested someone come and pick it up because I am disabled which is why I ordered it online to be delivered! I spoken with a woman who said someone would come and pick it up. NO ONE contacted me or came to pick it up! So here I am with a printer I have no use for.

Delay in processing print requests. Also make noise by the ink machine

Good product however replacement ink is expensive.

Perfect for home use with all it's capabilites with 2-sided copying is a huge plus!

Teriffic and versatile printer. HP reputation for dependability and value.

Bad printer. 2nd printer I gotten from Best buy. 1st one I took out of the store. 2nd bad printer I received I by truck. 1st one wouldn't print! 2nd one said it needed to adjust the alignment I push the button to align and it bagged 4 times and that was it. Haven't had time to take back to store! I'm sure they will try to give me another piece of junk!!!

IT TOOK ABOUT 8 HOURS FOR THE GEEK SQUAD PERSONS TO CONNECT TO WIFI, AFTER FIXING OTHER PROBLEMS IT APPEARS THAT SOME OF THE FEATURES ARE GREAT,

Piece of junk. Settings are impossible to change, HP doesn't answer support phone calls. If I could return it I would.

I love it. Had a Epson that the ink dried up in and confusing to understand.