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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 300 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the OfficeJet Pro 8139e for its excellent print quality and ease of use. Many find the overall performance satisfactory and appreciate the straightforward setup process. However, some customers have experienced occasional connectivity issues and suggest improvements to the paper tray capacity, while others feel the printing speed could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 300 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for standard paper printing Envelopes of custom size were a problem and had to use labels instead of printing on the envelope. The ink cartridges are small

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No Regrets!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is quiet and works so much better than my old printer. Excited also about the opportunity to receive free ink for 12 months!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer. prints well and I have the ink send instantly when my levels are getting low. It's a stress free machine that has caused me no issues except for my wifi. My area has wifi issues so thats going to happen reguardless. Love saving on paper with the double sided printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was recommended to replace our 10 year old HP8620. So far, it functions well. We don't like the smaller display or the fact that the paper tray does not hold as much as the old one. Time will tell if it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new printer is working great!! I moved and had to changed the placement twice and it’s still working!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Printer for teacher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer Needs bigger paper tray for feed and printed materials. Runs out of ink quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to download software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got it up and running, it's fine. The software download took a long time and was confusing as to whether it was finished. I don’t like the way the reciever for the paper comes out, it's flimsy so I can't leave it out for fear someone will accidentally hit it. Overall it performs well, faxes great. Replaces a more expensive model that was over 10 years old which may explain why I'm not totally happy. For the price, under $200, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for the price. Its not the fastest printer, and the screen is kinda small, but it definitely does the job for what i need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of this printer plus the size being that it’s for home use and the fact that I got a year of free ink. It’s a win-win for me! I highly refined this printer.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good copy quality. I've had to reconnect a number of times due to dropping connection to WiFi but am satisfied overall.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Choose something differen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by 2 people I trust. Seems I should reconsider taking advices. Device will be returned after 3 days of use. I have no time to understand reasons for issues and will only give it second chance tomorrow 1. Printer is slow to load 2. Printer is slow to copy. My first two pages copy was done in 2 minutes! 3. Pre scan gives you blur images. I don't get it completely. Now scan itself can't complete for 4 minutes in a row. 1 scan! 4. While it states 20 ppm, device is much slower 5. Devise, while being new, came in damage package. Have a feeling it is a used device 6. On a second day printer is slow to be recognised by system, doesn't print from PC and doesn't create pre-images. Multi errors that hang the system. Frankly, I didn't expect such poor quality from HP. the only good thing about it - it is relatively small

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for scanning to pdf's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this printer approx 1 month and it is performing great. It took us a while to get it installed because we did not know to have both my computer and the printer on our wireless network, but we got it done. The biggest surprise is we can now scan hard copies to pdf's using my computer and the printer's software and then save it on my computer easily. When I had to upgrade my computer, the Adobe Professional software I had used for years was lost because Adobe discontinued the server needed to register it. The software worked fine on the computer, but since I could not register it as an individual license as before, I lost use after 30 days. Adobe's answer to this was to buy one of their subscriptions for hundreds of dollars a year. With this printer, I am independent of needing that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Well Worth the Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a different brand printer and returned it. It was difficult to use and the "help" was not helpful. This HP is great. It is easy to use, prints quickly and directions are clear and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer, works great, fast scanner, easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great print quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality of prints, but the setup was kind of complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very efficient printer. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    H/P 8139e Printer Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for unboxing and installing the ink cartridges was easy. The printer setup was very easy as well using the h/p smart application. Only issue was after 2 weeks of use, printer unexpectedly lost it's drivers. I had to have them reloaded from h/p on line help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ho printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is user friendly specially to those that is not really good in technology like me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a breeze to set up. The print quality is excellent. So easy to use. Well worth the money. Just a great all around printer for a home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted HP to help me set up to run properly and was given excellent care. Great customer service. Printer has been running very reliably since. Very nice print quality and good copy quality as well.

    I would recommend this to a friend
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