Customer Ratings & Reviews
- Model:
- OJP 9015e
- SKU:
- 6450667
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of useCons mentioned:Paper tray
Paper jams continuously
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Paper tray is terrible: when I take it out to reload paper it changes from letter size to legal size. And it pulls several sheets of paper into printer at same time which causes paper jam. Not easy to open printer to remove jam. Areas that can be opened should be marked because I wasn’t sure how to open printer. I am not very happy with my purchase.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Sue.
I'm sorry to hear that your printer’s feeder and paper tray have not performed like they should. I can understand how the issues you describe would quickly become frustrating, so I’ll offer some information and resources that I hope will help.
First, I recommend you follow the steps in this guide to document feeders that pull through too many pages at once or fail to pick up paper at all:
- support.hp.com/us-en/document/c01728503
Regarding diagrams of your printer, you can find user manuals as well as how-to documents, video tutorials, troubleshooting guides and software updates for your printer here:
- support.hp.com/us-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/model/24208582
If either problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting and help you resolve this issue. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Great all in one printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the printer is really good. Easy to set up and easy to use. Make sure you download the HP app to make things easier. Only complaint is printing photos as the printer has a little bit of a difficult time loading the photo paper.
I would recommend this to a friend Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up and it prints quicker than I expected. Very happy with this printer.
I would recommend this to a friendHP All in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Love the added value of ink provided.
I would recommend this to a friendGreat job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's dose what I need it to so, so far so good....
I would recommend this to a friend- Pros mentioned:Wireless
Fast and good quality print.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless printer. Not too large and not extremely heavy.
I would recommend this to a friend get it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife needed a new printer so we bought this one and don’t regret it!
I would recommend this to a friendg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thank you very good works good printing good nice stuff
I would recommend this to a friend- Pros mentioned:Print quality
Easy to use and reliable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this printer for a home office. Works great! Easy to setup, fast printing (color or black and white). It can scan directly to a network share and that is SUPER useful! I have it setup on the network and it is easy to access and doesn't go off line and get lost like I've had happen with my previous printer.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great printer. easy to use and set up. Prints very quickly and quietly
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Efiicient and productive printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and printing results so far have been excellent.
I would recommend this to a friend - Pros mentioned:Ease of use, Reliability
great printer for one sheet or multiples
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.efficient, quiet and reliable product; easy to operate
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Love the printer easy to assemble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was easy to set up, quiet and prints fast
I would recommend this to a friend Home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little printer. Great for printing small jobs at home. Very versatile.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Color is awesome. Would recommend this printer
I would recommend this to a friend- Pros mentioned:Ease of use, Wireless
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer is easy to use and set up. Can print from all devices
I would recommend this to a friend - Pros mentioned:Wireless
Great all around home printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is exactly what we were looking for with our new teaching and working from home processes. The fact that it can scan and I can choose color or black and white are great. And the fact that it's wireless has been priceless. It can be a bit loud but nothing terrible. Overall we're very happy with the product and the price.
I would recommend this to a friend Handy personal All in one machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent all in one. The wireless functionality is a great feature
I would recommend this to a friendBoss Lady
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! It has features like a regular office copier, but it sits on a desk.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Good Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer easy to set up and print quality is excellent.
I would recommend this to a friend