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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 5,592 reviews
  • Rated 2 out of 5 stars

    Might be good for very light printing needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, this printer started out great printed quickly. I purchased this in November. I wanted a better printer but at that time there were very few options - printers were at a minimum. I hooked it up and it printed nicely. Then I ran my first newsletter on it. Yahoo, I thought "it prints quickly". Well, 4 months later I am printing a smaller newsletter and it is taking 2 1/2 minutes per page. What the heck? This newsletter has fewer graphics than the first one. It has been gradually getting slower but today is ridiculous. It's a 3 page newsletter (well, print on both sides). I started 5 hours ago and I'm not even half way done. And the number of copies I'm printing is less than 60. And I'm on the quicker print (draft) mode. Yikes! I should have held out for the one I wanted...

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Brook.

      Thanks for the review and the feedback. While I’m glad your printer worked well when you got it last fall, I’m sorry to hear that its print speed has declined so much. I can easily understand why that would be an unwelcome surprise, especially in the context of producing newsletters that you describe. I want to help you remedy this problem, so I hope you’ll use the resources below to make that happen.

      First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
      - support.hp.com/us-en/document/c02919168

      If the print-speed problem persists, I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the money. Easy set up to home internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one printer. So far, I have no complaints. The features works as described in the specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Not and Epson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to ditch Epson for good. Tired of print heads getting clogged, cleaning, wasting ink, only to get one good page, then rinse and repeat. Time will tell if the HP does well in this area. I like it so far and it seams to integrate well with my Apple heavy household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and prints fast. Hp app is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great on photocopying, but a little slower on dupl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only printer available for fast delivery when ours died. It does photocopying at a reasonably quick rate, and it prints well. The only drawback is the slower rate for printing from a file when duplexing. Just plan lots of time for that job, and you will be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Try one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. Easy to setup and print.. Good quality...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    WORKS GREAT EASY TO USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE PRODUCT EASY TO USE. GREAT QUALITY GOOD VALUE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All-in-one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy piece of equipment to use. It is efficient and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally well built printer would recommend it for home use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and printed documents are produced quickly and clearly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd HP printer and I am so disappointed in the quality and ink usage. It is flimsy, I printed a 33 page 2 color (black and yellow). The yellow ink is half full and the black 3/4 full. This is suppose to be a printer that the ink is to last longer than most printers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vivid colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, works great. Was a Mothers' Day present to my bride and when Momas happy everyones happy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printing for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10+ years with my previous HP printer it finally started to crap out on me. I was not happy about having to get a new printer because I am cheap but this one was a great replacement. I use the printer mostly for personal stuff but its nice to have it for work in a pinch and it works great. Crisp, relatively fast printing. This is a great home printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New HP Color Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The document print color and quality are great. The only slight drawback has to do with loud noise (printer cartridges resetting) after job completes. Will take some getting used to. Other than that based on the price, I’m pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new printer and was pleasantly surprised that it prints front and back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supervisor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sevond hp printer but very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Compact and works really well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an Epson and got tired of the print heads getting clogged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place CPR courtesy, professional, and respect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely I love shopping At Best Buy. Air my appliances are from you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    performance has been good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to operate. Good quality printing. Easy to load paper.

    I would recommend this to a friend