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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 5,593 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good home use printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Great print quality and scan function

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice inexpensive printer. Works great and is simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. Really quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired and loving it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this one as a wired printer and no issues!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy great price great quality easy set up and easy use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to use and reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this printer for a home office. Works great! Easy to setup, fast printing (color or black and white). It can scan directly to a network share and that is SUPER useful! I have it setup on the network and it is easy to access and doesn't go off line and get lost like I've had happen with my previous printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd HP printer and I am so disappointed in the quality and ink usage. It is flimsy, I printed a 33 page 2 color (black and yellow). The yellow ink is half full and the black 3/4 full. This is suppose to be a printer that the ink is to last longer than most printers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Paper tray

    Rated 2 out of 5 stars

    Paper jams continuously

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Paper tray is terrible: when I take it out to reload paper it changes from letter size to legal size. And it pulls several sheets of paper into printer at same time which causes paper jam. Not easy to open printer to remove jam. Areas that can be opened should be marked because I wasn’t sure how to open printer. I am not very happy with my purchase.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Sue.

      I'm sorry to hear that your printer’s feeder and paper tray have not performed like they should. I can understand how the issues you describe would quickly become frustrating, so I’ll offer some information and resources that I hope will help.

      First, I recommend you follow the steps in this guide to document feeders that pull through too many pages at once or fail to pick up paper at all:
      - support.hp.com/us-en/document/c01728503

      Regarding diagrams of your printer, you can find user manuals as well as how-to documents, video tutorials, troubleshooting guides and software updates for your printer here:
      - support.hp.com/us-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/model/24208582

      If either problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting and help you resolve this issue. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this product has be en very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new printer and was pleasantly surprised that it prints front and back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer for home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well. The set up needed to include downloading all the drivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to get it set up and it works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 9015e Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home use. Quiet and uses HP XL Cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    great printer for one sheet or multiples

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, quiet and reliable product; easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love the printer easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up, quiet and prints fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was delivered on time and safely sent to myhouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one printer. So far, I have no complaints. The features works as described in the specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great all in one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the printer is really good. Easy to set up and easy to use. Make sure you download the HP app to make things easier. Only complaint is printing photos as the printer has a little bit of a difficult time loading the photo paper.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Fast and good quality print.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless printer. Not too large and not extremely heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great all around home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is exactly what we were looking for with our new teaching and working from home processes. The fact that it can scan and I can choose color or black and white are great. And the fact that it's wireless has been priceless. It can be a bit loud but nothing terrible. Overall we're very happy with the product and the price.

    I would recommend this to a friend