Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 5,593 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value..very good printer for home or small office..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had HP Printers and they still make a solid all-in-one do it all for any home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Nice printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works well. Fast and quiet. Would buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for all our printing. The bluetooth feature is essential for anyone printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fantastic! Can’t say enough good things about it. Great buy and value!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's just okay

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP just doesn't make printers like they used to. they use mostly plastic pieces anymore and they changed the software up where you have to have an HP account to scan a document. It all boils down to money. I gave it 3 stars because it's airprint compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer just what i needed an all in one that does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Inexpensive Treasure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this printer. It serves every purpose as a multifunction machine. It’s affordable, fast, and efficient, with great quality color printing. It’s a real dynamo when you invest in the HP Instant Ink program. This is great for home and office use. It’s a real treasure when it comes to savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. My favorite feature is that I can print on various sizes of notecards.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Fast Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast to install, much faster than my previous HP Printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little slow to print, but the product is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would buy another one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great. Love having only one tray. and lots of ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at all it's functions. Bought for home use due to high ink volume per cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Awful software, very tempremental

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a pain to be honest. The HP smart software is awful, it loses connection all the time (nothing else drops on the network), I have to remove and reinsert ink cartridges 10+ times whenever I change the ink. I would avoid this at all costs. I should have looked it up before purchasing as all of these issues are well known

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    9015e

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so, far. Item was as described and on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It Holds Up to the Challenge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the HP Office Jet Pro 9015 for over one year and it has performed seamlessly. As a graduate student, I am constantly relying on my all-in-one to print and scan documents and research papers all day, every day. This printer has held up to the challenge.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Atlanta Home Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and print quality is very good. I also utilize the scan and copy features as well. Two weeks in and very pleased. My only concern is the ink cartridge install is a little flimsy, need to see how durable it will be.I would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Better than I thought

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with HP printers, and hope this one does me well. If prints well, and faster then I expected. The touch screen is responsive and eat to use. Which is more than I can say for the web interface it has. The duplex printing works well. Printing from the phone and tablet is also fantastic and has worked flawlessly. Easy to recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    A huge disappointment

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so loud, even on the quiet mode. the feeder works ok, the software is awkward to say the least and not very user friendly. Very slow when scanning two sides.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Tarek.

      I’m sorry your printer hasn’t performed well. I can wholly understand why slow scanning speed, noisy printing and cumbersome software would, in fact, but a huge disappointment. I want to help you remedy these problems. I hope the resources I’ve listed below lead to that end.

      First, while scan speeds vary based on the complexity of a document, waiting too long for a scan to complete shouldn’t be happening. I recommend updating your printer's firmware, as this can often help improve the speed. Learn how to do that here:
      - support.hp.com/us-en/document/ish_1776648-1643972-16

      You can also visit a page on our support site that has various diagnostic tools, including a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If scan speed does not improve – or for input on the noise issue or help with software usability – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade after 6 years with Office Jet Pro 8710. InstaInk is a plus.

    I would recommend this to a friend