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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 5,593 reviews
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a nice printer and well made I return an 8030 as died on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9015e Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store service. Outstanding machine also received my free extra ink in days.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great All In One for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to use at home since my place of business is now telecommuting for the foreseeable future. I picked this after much research looking for an All In One with a decent speed for scanning and printing and decent ink output. This is great and I am very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP - OfficeJet Pro 9015 Wireless All-In-One

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice home printer. Has individual cartridges which is a plus. Buy the XL when replacing because you seem to go through the standards pretty fast (not to say it an ink eater). It's quiet, fast and pretty easy to set up. The prints are crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Letters aren’t as crisp as they could be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer and scanner work well. The printing could be a little crisper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, I like the hp smart printing ability to print from phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hp Office Jet Jet Model 9015 was easy to set up right out of the Carton, the whole process took less than 15 minutes. Ink cartridges were easy to install and the Wireless connection took less than 3 minutes. Overall the printer was more than I expected...

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. The only reason it does not get 5 stars is due the paper tray. It is made much cheaper than I excepted, the tray to hold the printed pages does not extend out to the full length of the page and it could be quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    I love this printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome. Prints double sided super quickly, even color. It took a while to figure out how to set up the scan to email, but once I programmed it, it’s been working great. So much better than the slow old printer I had been using.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New printer is not working and can't be returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the printer on 09/03. The printer is not working. Called Best buy and was told to contact HP for support, which I did. A new printer was supposed to be delivered within 5-7 business days by HP (have a case number). This was concluded by HP after trying to provide a remote support for 2 hours. The support person who took the call made an error and the printer was not delivered. Contacted Best Buy again today to get the printer returned to find out that the 15 days return period ended two days earlier and that I am in no luck. A super frustrating experience with both HP and Best Buy. Not to mentioned the extra long time each time I am calling either HP or Best Buy.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that the printer you received did not work properly, and I’m even more unnerved to hear about the experience you’ve had with the retailer and with HP support. I want to help you get this resolved as soon as possible so I’ll guide you to a resource you might not have used yet.

      I’m not sure what means you used to contact HP support, but I’ll point out that HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts who can assess and help you remedy the situation, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      We look forward to speaking with you and making this right.

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very happy thus far with printer!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful printer and great color. HP printers are the only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Replacement Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a HP OfficeJet 8600 Pro for years. My printhead needed replacing and it was more cost efficient to just get a new all-in-one printer. The HP 9015 was a great replacement offering virtually all the same features as my old printer minus the extra paper tray. Very pleased with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Don't like the drivers or the setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended this printer. Good choice. Will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer all around. Easy setup and works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 9015e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product and am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is working great. I'm very satisfied, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up & use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprisingly easy for me (a 76yo woman with minimal tech savvy) to set up machine & get it connected to my other devices. Machine is lightweight & was easy for me to move as well. Highly recommend this machine for ease of setup & use.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer. The only issue I had was linking it up with the computer, once I figured that out, it worked great. I also realized I couldn't have it hard wired to the computer and use the wireless option both.

    I would recommend this to a friend