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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,593 reviews
  • Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish HP would make new printers they used ink that was previously bought

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is junk. Software issues. Printer keeps going off line and having problems with printer que. I had to return it and by a brother. Hopefully it will be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer! Highly recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for students and ink program is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and user friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Pleased with quality of colored print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and a great price. Very knowledgeable salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer. It has made working from home much easier.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 2 out of 5 stars

    Screen too small.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper tray worthless. Poor adjustment. Screen characters too small to operate except with little finger. Not as good as my older model HP

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Lloyd.

      I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.

      For help solving problems or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals, video tutorials and software updates here:
      - support.hp.com/us-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/model/24208582

      I also suggest that you visit a page on our support site that has diagnostic tools for various problems, including setup and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can reach us via your preferred method at this link: hp.com/contactHP

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Best printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name says it all. It an HP. Nothing else needs to be said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best printer I ever bought the apps r aswon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand new HP officejet pro 9015 is the best new printer that I have got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works efficiently for purposes required. I am pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a great product. I always buy the same HP brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than the bigger models but it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ALLIN ONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great All in One. Would recommend to anyone needing this type of product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Product from a trash company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer, I bought the ink. Now it's telling me I cannot print until I enroll in HP instant ink. What a joke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All as expected or better, Operating window can be bigger

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Reliability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    HP = HIGH POWERED!! Love this printer!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used numerous brands of printers in my day and HP is one of my most frequently purchased or used. Getting this one coming from a different brand I wasn't happy with after using for a while.. Thankfully HP hit it out of the park. Reliability.. Every thing I've done on this printer has went through.. worked quickly and haven't had any issues or errors. It's more of a personal use printer so not a high volume of printing done but with what I have used it for it's been a breeze. Functionality..Absolutely love the touch screen on this with the everything being on one panel and easily used and maneuvered through with simple swiping or selecting in crisp color with a nice size screen One other feature I really enjoyed was the ability to use my phones camera to select an item to be scanned in as a photo or document and be transferred to the cloud or sent to email or directly to the printer. Ideal for keeping track of receipts The print speeds are fast and the quality is great whether I've used black and white or color. So far so good Would highly recommend to others !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors great printer use it for my business and home usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 9015

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an HP 8600. Installation was very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a low price. 1 person business but busy!!

    I would recommend this to a friend